Clinical Account Manager

Job not on LinkedIn

November 4

🧀 Wisconsin – Remote

Although this job is listed in Wisconsin, this company may be open to hiring remote in other states.

💵 $140k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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UNITAS

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Recruitment • Pharmaceuticals

UNITAS is a clinician-led staffing and consulting firm founded in 2021 that specializes in recruiting clinical, operational, and leadership talent for pharmacy benefit managers (PBMs) and related healthcare organizations. They provide contract-to-hire, direct hire, temporary staff augmentation, and operational/clinical consulting services, vet candidates through licensed clinicians, and emphasize high retention and strong client/candidate experience across the United States.

51 - 200 employees

Founded 2021

🎯 Recruiter

💊 Pharmaceuticals

📋 Description

• Establish and develop relationships with key client decision-makers to understand their healthcare strategy and goals • Provide oversight of client account management team with a focus on member and client satisfaction, trend management, and client retention • Partner with account team members to provide best-in-class member and client service • Support member issue resolution at client-level • Identify and contribute to process improvement efforts within the team • Responsible for management and execution of client contractual requirements • Responsible for client retention including execution of contract renewals • Analyze and interpret pharmacy claims data to identify clinical trends and insights for individual clients • Meet with clients to discuss clinical trends, review relevant pharmacy data, and provide recommendations with supportive rationale for clinical management strategies • Interpret current pharmacy and healthcare trends and provide proactive recommendations • Incorporate treatment & practice guidelines, clinical education, and pharmacy pipeline details into client presentations • Comprehend and effectively explain formulary and clinical programs to clients, including member experience • Communicate drug information to clients and respond to plan-specific clinical inquiries • Analyze and evaluate pharmacy benefit reporting and create ad-hoc reports as requested • Build and manage strong relationships with third-parties who also service our clients • Support general business needs and operations, as required • Certain times of year may require meeting participation, testing, claims review, or other requirements outside of standard business hours, including weekends. • Responsible for adherence to the client Code of Conduct, including reporting of noncompliance

🎯 Requirements

• Bachelor of Pharmacy (B.S. Pharmacy) or Doctor of Pharmacy (PharmD) degree from an accredited institution • Relevant experience for at least three (3) years in pharmacy - health plan, managed care, or pharmacy benefits management (PBM) experience preferred; or completion of managed care residency • Prior account management experience preferred • Proficient in Microsoft Office Suite with emphasis on Microsoft Excel • Experience working with large datasets and analyzing raw data in Excel • Ability to balance multiple complex projects simultaneously • Exceptional written and verbal communication skills • Flexible, highly organized, and able to shift priorities easily • Attention to detail & commitment to delivering high quality work product • Ability to travel and present to small and large groups • Travel estimated not to exceed 25%