Director, Product Management

🕒 May 27

🇺🇸 United States – Remote

💵 $263.1k - $315.7k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

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Grafana Labs

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Grafana Labs is a company that specializes in open-source observability technologies and solutions. It offers a comprehensive suite of tools for logging, metrics, tracing, and profile management with products like Grafana, Loki, Tempo, and Mimir. Their offerings are designed to help businesses visualize, monitor, and alert on data from various sources, providing capabilities such as anomaly detection, root cause analysis, and service level objective management using AI/ML insights. Grafana Labs provides both cloud-based and self-managed solutions, ideal for infrastructure, application, and frontend observability. Additionally, their platform supports integration with various data sources like Prometheus and OpenTelemetry, making them a key player in the observability and infrastructure monitoring space.

📋 Description

• Develop and own the product vision and strategy for Data Collection, Transformation, and Ingestion as a core platform capability for Grafana Cloud. • Partner closely with senior R&D leaders to align product and technical strategy across teams, make clear tradeoffs, and ensure the roadmap balances customer value, platform leverage, operational excellence, and business impact. • Use customer research, product analytics, competitive insight, and business context to identify the highest-impact problems to solve. • Define how AI should influence this domain, including how it can help customers instrument applications, configure collection, transform telemetry, control cost, improve data quality, query more efficiently, and troubleshoot ingestion issues more intelligently. • Build strong relationships with customers and prospects, especially technical buyers and observability practitioners. • Help GTM teams understand product differentiation, customer value, roadmap direction, AI relevance, and market positioning. • Coach and develop Product Managers, helping them strengthen their product judgment, strategic thinking, communication, stakeholder management, and ability to drive high-quality outcomes with their cross-functional teams. • Create a high-accountability, high-trust environment where PMs and cross-functional teams understand what matters, why it matters, and how their work contributes to Grafana Labs’ success.

🎯 Requirements

• Significant Product Management experience, including leading product strategy across multiple teams, product areas, or complex technical workflows. • Experience directly managing Product Managers, including coaching, feedback, performance management, hiring, and career development. • Strong technical fluency in infrastructure, cloud platforms, observability, telemetry, data pipelines, high scale databases, or other developer/infrastructure product domains. • Strong product instincts around AI, including the ability to identify where AI can create meaningful customer value in technical products used by developers, operators, SREs, platform teams, or infrastructure teams. • Strong customer empathy and strategic judgment, with the ability to translate complex customer problems into clear product strategy, roadmap priorities, and tradeoffs. • Strong cross-functional leadership and communication skills, with experience influencing Engineering, Design, Technical Writing, Developer Advocacy, Analytics, Product Marketing, GTM, and executive stakeholders. • The ability to create clarity in ambiguity, help teams make progress without over-prescribing solutions, and operate effectively in a globally distributed, remote-first environment. • A BS/BA in Computer Science, a related field, or equivalent practical experience.

🏖️ Benefits

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. • Transparent Communication – Expect open decision-making and regular company-wide updates. • Innovation-Driven – Autonomy and support to ship great work and try new things. • Open Source Roots – Built on community-driven values that shape how we work. • Empowered Teams – High trust, low ego culture that values outcomes over optics. • Career Growth Pathways – Defined opportunities to grow and develop your career. • Approachable Leadership – Transparent execs who are involved, visible, and human. • Passionate People – Join a team of smart, supportive folks who care deeply about what they do. • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.