Business Listings & Citation Specialist

Job not on LinkedIn

🕒 June 15

🇺🇸 United States – Remote

💵 $40k - $60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Lithia

WebsiteLinkedInAll Job Openings

11 - 50 employees

🚘 Automotive

👥 B2C

🛒 Retail

Automotive • B2C • Retail

Lithia is an automotive sales and service dealership located at 2373 32ND AVE S, Grand Forks, North Dakota, United States. It specializes in selling vehicles from the Chrysler, Dodge, Jeep, and RAM brands, as well as providing related service offerings.

📋 Description

• Own and optimize business listings across major platforms (Google Business Profile, Bing, Apple Maps, Yelp, Yahoo, etc.) • Identify and resolve inconsistencies, ensuring listings are accurate, complete, and aligned • Establish and maintain a “source of truth” for critical business data (NAPW: Name, Address, Phone, Website) • Partner closely with technology vendors to define and improve processes, standards, and best practices • Troubleshoot and support dealership teams with listing-related requests and challenges • Enable new features and capabilities (e.g., messaging, integrations) across platforms • Ensure proper tracking and attribution through UTM usage and analytics connections (GSC, GA) • Manage tracking phone lines and ensure consistency across directories • Maintain category alignment across Sales, Service, Parts, Body Shop, and more • Verify and monitor business entities, ensuring accuracy for both new and existing locations • Collaborate cross-functionally with SEO, Website, and Digital Marketing teams to drive performance

🎯 Requirements

• High School graduate or equivalent, 18 years or older required • Exceptional attention to detail—you notice what others miss • Strong sense of urgency and ability to manage time effectively • Clear, professional communication skills across teams and stakeholders • Experience with listings and citation platforms (Google, Bing, Apple Maps, etc.) • Working knowledge of SEO and how listings impact search performance • Understanding of social and reputation management and their connection to SEO • Analytical mindset with strong problem-solving and critical thinking skills • Ability to coach and influence others, driving consistency and best practices

🏖️ Benefits

• Competitive pay • Medical, Dental and Vision Plans • Paid Holidays & PTO • Short and Long-Term Disability • Paid Life Insurance • 401(k) Retirement Plan • Employee Stock Purchase Plan • Lithia Learning Center • Vehicle Purchase Discounts • Wellness Programs