Senior ERP Specialist

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🕒 June 15

⚜️ Louisiana – Remote

⚜️ Louisiana – Remote

⏰ Full Time

🟠 Senior

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Fox Factory

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1974

🏭 Manufacturing

🚘 Automotive

⚽ Sports

Manufacturing • Automotive • Sports

Fox Factory is a company specializing in the design and manufacture of performance shocks and suspension products for motorcycles, ATVs, bicycles, trucks, and snowmobiles. Known for pushing innovation in racing and development, Fox Factory aims to enhance the riding experience through advanced engineering and technology. They offer a wide range of products including bike forks, shocks for various vehicles, and their flagship wireless dropper post, the TRANSFER NEO. In addition to their products, they provide services such as suspension service and tuning guides through the FOX Academy, ensuring riders achieve peak performance. Fox Factory's commitment extends to supporting a community of riders and athletes globally.

📋 Description

• Lead the company’s internal efforts to provide excellent customer service to internal users. • Act as the primary liaison between the business and information technology teams. • Support business requests and document requirements and processes. • Train end-users and provide go-live support on projects and planned releases. • Identify, analyze, and respond to issues and risks through the BC request backlog. • Conduct requirement analysis, mapping, planning, and authoring user stories. • Manage the BC request backlog for new improvements to BC. • Troubleshoot day-to-day matters reported by the business and IT teams. • Test new functionality and changes before handing them to the end user for acceptance testing. • Review and respond to support requests within the Jira ticketing platform.

🎯 Requirements

• Deep knowledge and understanding of Dynamics NAV or Business Central. • Organizational skills and attention to detail. • Experience with a company subject to SOX compliance requirements preferred. • Experience in Jira and Confluence preferred. • Experience working in an Agile project methodology preferred. • Experience working in information technology and business teams preferred. • Experience with inter-company/consolidation companies and multi-currency. • Excellent verbal and written communication skills. • Self-motivated and works independently and as part of a team. • Strong problem-solving skills.

🏖️ Benefits

• Great benefits and employee discounts • Health Spending Accounts • Dependent Care Savings Accounts • Disability and Life Insurance benefit programs • 401k plan with employer matching