Program Manager, EPMO

🕒 October 16

🇺🇸 United States – Remote

💵 $124.1k - $150.6k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

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• Open for 27 days.
• Jobs at this company usually fill in 35 days.

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Guild Mortgage

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1960

🏗️ Construction

💸 Finance

🏠 Real Estate

Construction • Finance • Real Estate

Guild Mortgage is a U. S. -based mortgage lender and loan servicer that provides a wide range of home financing products and services to consumers and business partners. The company offers purchase and refinance mortgages, including conventional, FHA, VA, USDA, jumbo, renovation, construction, reverse mortgages, HELOCs, and specialty programs and down-payment assistance. Guild Mortgage operates nationwide through local branches and loan officers, supports borrowers with servicing and online account management, and partners with builders, real estate agents, title agents, and correspondents.

📋 Description

• Lead an enterprise transformation workstream from discovery through execution • Establish and maintain program governance structures, execution frameworks, communication cadences, and reporting processes • Coordinate cross-functional collaboration across business, product, engineering, architecture, operations, data, and external partner teams • Drive early-stage discovery, research, solutioning, and operational assessment activities • Develop and maintain integrated program plans, dependency tracking, risk management processes, milestone reporting, and executive-level communications • Partner with internal and external stakeholders to align priorities, remove blockers, and ensure delivery across interconnected workstreams • Provide leadership, coaching, and guidance to project managers and cross-functional delivery teams • Facilitate strategic discussions, working sessions, and executive reviews • Support modernization, automation, AI enablement, operational efficiency, and scalable delivery initiatives • Use Jira and Smartsheet to manage program execution, reporting, and operational visibility • Generate insights and ideas on policies, processes, procedures, and efficiency • Contribute to strategic and operational plans • Solve complex, cross-functional organizational problems and implement changes • Make decisions impacting department, project, and program outcomes

🎯 Requirements

• Bachelor's Degree directly related to the position or equivalent, preferred • Minimum 10 years experience in program management, enterprise transformation, portfolio delivery, or large-scale strategic initiatives • Experience supporting mortgage servicing, loan origination, enterprise lending operations, or related mortgage technology ecosystems required • Experience within mortgage servicing, financial services, or highly regulated industries required • Proven experience leading complex enterprise modernization or transformation programs from concept through execution • Strong experience operating within highly matrixed environments with significant executive visibility and cross-functional coordination • Experience partnering directly with senior leadership, external vendors, and enterprise stakeholders • Experience building scalable processes, governance structures, and delivery frameworks • Strong understanding of enterprise delivery methodologies, dependency management, and program governance • Proficiency with Jira, Smartsheet, and enterprise reporting tools • Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required • Experience supporting AI enablement, operational automation, and enterprise modernization initiatives preferred • Ability to organize and manage multiple priorities simultaneously • Ability to lead cross-functional teams and drive alignment across stakeholders without formal reporting authority • Outstanding verbal, written, facilitation, and executive-level communication skills • Proven ability to analyze complex challenges, prioritize effectively, and develop strategic, data-driven solutions • Skilled at leading programs through ambiguity, overcoming resource constraints, and building alignment across cross-functional teams • Excellent verbal and written communication skills required • Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required • Commitment to company values • Ability to operate standard office equipment and keyboards • Ability to learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions • Work Monday–Friday during the business week • Travel 5% or less

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • AD&D insurance • LTD insurance • 401(k) with employer match • Pleasant work environment • Competitive compensation • Remote work majority of the time

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