Customer Account Manager

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September 19

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HackerRank

WebsiteLinkedInAll Job Openings

Recruitment • Education • SaaS

HackerRank is a leading platform for enhancing tech hiring and development. It helps companies build strong technology teams by providing tools to screen, interview, and engage potential tech candidates. HackerRank offers certified assessments, real-world coding questions, and AI-powered plagiarism detection to ensure fair and efficient recruitment processes. The platform is trusted by over 3,000 tech teams globally, including a significant number of Fortune 100 companies. Additionally, HackerRank empowers developers to practice coding, prep for interviews, and expand their skills alongside a global community, facilitating a skills-based approach to hiring.

201 - 500 employees

Founded 2012

🎯 Recruiter

📚 Education

☁️ SaaS

💰 $60M Series D on 2022-03

📋 Description

• Own a Book of Business strategy that drives adoption, engagement, measurable value, and growth. • Build tailored account strategies that guide customers to achieve hiring and talent development goals while ensuring retention and expansion. • Act as a strategic advisor by leading customer and internal teams, removing roadblocks, and accelerating adoption. • Cultivate executive and stakeholder relationships to position HackerRank as a critical partner in workforce strategy. • Proactively manage customer health with check-ins, QBRs, and success planning to ensure seamless renewals and expansions. • Maintain accurate forecasts and pipeline visibility to align growth opportunities with customer needs.

🎯 Requirements

• You bring 3+ years in partnering with Fortune 500 companies. • Resilient and persistent. You navigate challenges, solve problems, and keep pushing toward meaningful outcomes. • Curious and customer-centric. You seek to gain a deep understanding of goals, challenges, and industry trends. • Ability to articulate complex ideas clearly, tailor messaging to different audiences, and engage effectively with both customers and internal teams. • Collaborative mindset; work seamlessly across Customer Success, Product, and Sales. • Familiarity with developer hiring or technical assessments (preferred). • Skill in engaging HR/Talent and Technical decision-makers to align hiring and workforce planning goals.

🏖️ Benefits

• This sales role is eligible for incentive-based pay, with an annual total potential earnings range of $120,000 to $130,000, including base salary and incentive-based compensation (based on quota attainment). • This range doesn't include stock options or benefits. • Remote within the United States (flexible work arrangement)