Account Service Manager

🔥 10 hours ago

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Logo of Hartz Mountain Corporation

Hartz Mountain Corporation

201 - 500 employees

🏭 Manufacturing

🛒 Retail

👥 B2C

Manufacturing • Retail • B2C

Hartz Mountain Corporation is a manufacturer focused on pet care products, offering items such as flea & tick drops, collars, dog and cat treats, toys, and puppy pads. With over 95 years of experience, Hartz is dedicated to strengthening the bond between pets and their families through innovative, trustworthy, and affordable products. The company fosters a diverse and inclusive culture and is committed to producing high-quality pet care solutions that reflect their mission of unconditional love for pets.

📋 Description

• Manage business forecasting, trade spend tracking, account portals, and data management for select key accounts • Work closely with Customer Business Managers (CBMs) to support business planning and customer development • Manage administrative responsibilities including price change forms, event forecasting, and selling and planning schedules • Support forecasting customer events • Collaborate with CBMs to collect and verify data and maintain accurate CAR, Inventory, Line Reviews, Business Plans, and TOS tracking • Process account chargebacks/deductions weekly and clear claims within a 60-day window • Independently manage assigned regional grocery accounts • Help secure distribution, pricing, promotion, shelf positioning, and margin objectives by item/category • Conduct line review presentations • Execute pricing and promotion strategies • Deliver billed sales targets • Perform other assigned duties or projects

🎯 Requirements

• Bachelor’s Degree in Business, Marketing, or a related field • 2+ years of Consumer-Packaged Goods (CPG) sales or sales support experience • Pet care industry experience is a plus • Familiarity with syndicated data platforms, including Nielsen, Power BI, and Circana preferred • Ability to analyze POS SCAN reports • Strong verbal and written communication skills • Ability to collaborate effectively across teams and with customers • Ability to prioritize multiple tasks and manage deadlines • Highly organized with accurate record-keeping and account documentation skills • Ability to track key business activities and ensure data accuracy across multiple systems • Proficiency with Microsoft Office Suite programs • Willingness and ability to travel 4–6 times a year

🏖️ Benefits

• Remote Work Schedule: Work remotely from your home office • Competitive Compensation & Benefits: Receive a generous 401(k) match with immediate vesting • Up to 34 paid days off annually • Parental leave • Bereavement leave • Military leave • Medical coverage • Dental coverage • Vision coverage • Healthcare FSA • Mental Health EAP • Basic Life insurance • Disability Insurance • Tuition reimbursement • Learning and development opportunities

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