London Borough of Barking and Dagenham
5001 - 10000 employees
Founded 1965
🏛️ Government
📚 Education
⚕️ Healthcare Insurance
Government • Education • Healthcare Insurance
London Borough of Barking and Dagenham is a local government council responsible for providing a wide range of services to the residents of Barking and Dagenham in London. These services include adult social care, public health, housing, education, community services, and infrastructure planning. The council also engages in community consultation and economic development initiatives aimed at improving the quality of life for its citizens.
Senior Digital Officer
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🔥 0 minutes ago
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London Borough of Barking and Dagenham
5001 - 10000 employees
Founded 1965
🏛️ Government
📚 Education
⚕️ Healthcare Insurance
Government • Education • Healthcare Insurance
London Borough of Barking and Dagenham is a local government council responsible for providing a wide range of services to the residents of Barking and Dagenham in London. These services include adult social care, public health, housing, education, community services, and infrastructure planning. The council also engages in community consultation and economic development initiatives aimed at improving the quality of life for its citizens.
📋 Description
• join the Customer Experience Team to create excellent digital service delivery for residents • work alongside software engineers to aid in capturing requirements and translating them into end-to-end user journeys • assist customers by monitoring feedback and addressing online account or form related issues
🎯 Requirements
• keen interest in improving online customer journeys • skills in website content writing and management including an understanding of accessibility • experience in CRM and digital form UCD and UX • customer and service process improvement • service design and business analysis
🏖️ Benefits
• great employee scheme • defined career pathway • opportunities to learn new skills at every turn • excellent pension scheme
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