Cobra Analyst

🕒 September 3

🇺🇸 United States – Remote

💵 $14 - $28 / hour

⏰ Full Time

🟢 Junior

🧐 Analyst

🚫👨‍🎓 No degree required

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Logo of Health Care Service Corporation

Health Care Service Corporation

10,000+ employees

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Health Care Service Corporation is an independent licensee of the Blue Cross Blue Shield Association, serving nearly 23 million people across the United States with a wide range of health benefit solutions. The company provides health coverage options for various groups, including employers, individuals, families, as well as Medicare and Medicaid plans. In addition to health insurance, HCSC offers services such as pharmacy solutions, life and dental insurance, and health data technology. With nearly a century of experience, HCSC is dedicated to improving access to quality care, enhancing health outcomes, and reducing costs while maintaining a deep commitment to its members and local communities.

📋 Description

• Oversee all aspects of the COBRA client and member experience • Manage benefit elections, payments and reporting for COBRA, FMLA, retirees and LOA participants • Handle inbound and outbound calls from clients, members and third-party affiliates • Manage email and fax communications

🎯 Requirements

• High school diploma or GED equivalent • 1 year of COBRA, FMLA, LOA and retiree administration/coordination experience • Knowledge of various types of Federal, State and Company leave programs • Understanding of administration system processes, including premium administration, eligibility, claims, billing, commissions, reporting and premium administration • Customer service experience in a professional setting • Knowledge of Microsoft Excel, Word and Outlook • Strong problem-solving ability • Strong organizational skills allowing for multitasking • Excellent interpersonal skills • Positive attitude and willingness to learn • Preferred: Bachelor’s degree • Preferred: PowerStepp • Preferred: JD Edwards • Preferred: In-depth knowledge of COBRA laws, HIPAA portability and eligibility laws • Preferred: Knowledge of Social Security and Medicare law

🏖️ Benefits

• Health and wellness benefits • 401(k) savings plan • Pension plan • Paid time off • Paid parental leave • Disability insurance • Supplemental life insurance • Employee assistance program • Paid holidays • Tuition reimbursement • Other incentives • Annual incentive bonus plan

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