QA Manager

3 days ago

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HICX

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B2B • Enterprise • SaaS

HICX is a company specializing in supplier management solutions. It offers a comprehensive Supplier Information Management (SIM) platform that facilitates supplier onboarding, data management, compliance, and experience management. HICX delivers a seamless supplier experience by integrating data and workflows in a no-code, low-code environment, ensuring that suppliers can efficiently interact with businesses. This flexibility helps large enterprises tailor solutions without IT bottlenecks and offers a consistent and productive relationship with suppliers. HICX serves major global companies, helping them build strong and frictionless supply chains.

51 - 200 employees

Founded 2008

🤝 B2B

🏢 Enterprise

☁️ SaaS

📋 Description

• Lead, mentor, and develop a team of 7-10 QA analysts/testers across multiple agile development squads. • Manage workload allocation, backlog prioritisation, and capacity planning. • Define and monitor QA performance metrics (coverage, defect leakage, automation %, test velocity, etc.). • Build a team culture centred on quality, accountability, collaboration, and continuous learning. • Champion best practices and modern QA principles across the organisation. • Own and evolve the QA strategy, methodologies, and standards for functional, regression, integration, smoke, and exploratory testing. • Review feature specifications, stories, epics, and acceptance criteria to ensure clarity and testability. • Oversee the creation, review, and execution of test plans, test effort estimations, and delivery timelines. • Ensure the consistency, completeness, and quality of QA outputs across all development teams. • Drive a shift-left mindset, embedding QA earlier in the development lifecycle. • Oversee the design, implementation, and maintenance of automated test suites (preferably ACCELQ). • Partner with the Release team to integrate automated tests into CI/CD pipelines. • Identify opportunities for automation, test orchestration, and AI-led quality improvements. • Champion continuous improvement initiatives, reducing manual overhead and boosting efficiency. • Act as a key liaison between Product Engineering, Support Engineering, Customer Success, and Product Release. • Communicate test results, release readiness, risks, and mitigation plans clearly and effectively in English. • Ensure customer-reported issues feed back into test coverage and QA strategy. • Collaborate with engineering and product stakeholders to refine release quality gates and standards.

🎯 Requirements

• 5+ years of experience in Software Quality Assurance, including 3+ years in a QA management role. • Proven experience delivering high-quality releases in a SaaS or PaaS environment. • Strong knowledge of QA methodologies, testing strategies, and the full QA lifecycle. • Hands-on experience with functional, regression, and automated testing of web-based applications. • Working knowledge of automation tools (ACCELQ strongly preferred); familiarity with CI/CD pipelines. • Experience managing QA metrics, reporting, planning, and operational performance. • Strong communication skills (written and verbal) and fluent in English. • Ability to lead a remote and globally distributed team.

🏖️ Benefits

• Work from anywhere in Romania - we are a fully remote company. • Flexible PTO - We offer 25 days of paid holiday per year + 3 Public Holidays. • Connect and socialize with the team during our company socials and off-site events. • We celebrate special occasions with you - like your birthday! Additional PTO for all employees during their birthdays. • Receive Competitive Pay - Our team makes sure to provide a highly competitive rate based on your skills and location. • Work with a diverse, international team. • Tons of amazing career opportunities in a fast-growing in demand industry.