Account Director - Commerce (100% Remote - Singapore)

August 8

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Hopper

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Travel • Technology

Hopper is a travel booking platform that offers a one-stop solution for planning trips, including flights, hotels, rental cars, and homes. The platform features advanced options such as price prediction, disruption assistance, and the Price Freeze™ feature, allowing travelers to secure deals and manage changes conveniently. Hopper is known for its mobile app availability on iOS and Android, providing a streamlined experience for its users. It serves millions of travelers worldwide, offering VIP support and various affiliate programs for partners.

201 - 500 employees

💰 $96M Venture Round on 2022-11

📋 Description

• Partner Success Strategy: Define and execute the Partner Success strategy for HTS Commerce, from onboarding to sustained growth, focused on maximizing partner satisfaction, driving adoption of additional travel products, and increasing overall revenue performance. • Partner Enablement - Lead onboarding, enablement, and day-to-day engagement for Korean-speaking partners, acting as their advocate within HTS. • Partner Growth - drive adoption of new products, features, and upsell opportunities across our travel commerce platform • Cross-Functional Collaboration- Coordinate with cross-functional teams to resolve partner issues, ensure smooth operations, and deliver an excellent partner experience • Data-Driven Insights - Leverage analytical tools and data to monitor product performance, assess customer feedback, and make data-backed decisions to optimize product offerings.

🎯 Requirements

• Strong interpersonal and communication skills to engage with stakeholders at all levels. • Business-level fluency in Korean and English (required) • Proven ability to manage and grow strategic partnerships. • Excellent analytical skills with experience in data-driven decision-making. • Experience in travel, e-commerce, SaaS, or working with Korean clients or partners is a strong plus

🏖️ Benefits

• Well-funded and proven startup with large ambitions, competitive salary, and the upsides of a pre-IPO equity package. • Hopper covers 100% of the premiums for a group Health and Dental insurance plan. • Hopper offers life insurance and critical illness coverage to all employees. • All employees and their dependents have access to an on demand network of international doctors - anywhere and anytime. • Please ask us about our very generous parental leave, much above industry standards!. • Unlimited PTO. • Access to co-working space on demand through FlexDesk AND Work-from-home stipend. • Hopper makes the full employer contributions to CPF for first and second year Permanent Residents. • Carrot Cash travel stipend. • Entrepreneurial culture where pushing limits and taking risks is everyday business. • Open communication with management and company leadership. • Small, dynamic teams = massive impact.