Administrative Assistant

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Hunt St

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Recruitment • HR Tech • B2B

Hunt St is an Australia-based recruiting firm founded by brothers Shaun and Eliot with the aim of helping small and medium-sized enterprises (SMEs) hire top offshore talent directly, avoiding the high costs associated with traditional outsourcing agencies. The company offers a unique one-time finder's fee model, enabling clients to save significantly on recruitment costs. They provide comprehensive services including job postings, candidate screenings, interviews, and legal support for compliant remote hiring. Hunt St specializes in sourcing talent from countries like the Philippines, Nepal, Indonesia, and India, offering a transparent and ethical hiring process that allows businesses to provide fairer compensation to employees while ensuring stringent security and compliance measures are met.

2 - 10 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

📋 Description

• Manage administrative tasks such as scheduling, inbox management, document preparation, and record-keeping with a high level of precision. • Confirm client details, location/suburb, and availability during intake to facilitate efficient scheduling. • Offer appointment options based on therapist location, travel feasibility, and existing bookings. • Manage cancellations, reschedules, and follow-up calls to fill vacant slots promptly. • Maintain an up-to-date calendar of mobile practitioners’ appointments across multiple suburbs. • Ensure travel distances and time between appointments are realistic for each practitioner. • Identify and propose alternative days/times if a practitioner cannot feasibly reach a client’s location. • Proactively fill gaps in practitioners’ schedules due to cancellations, prioritising clients in the same area to reduce downtime. • Capture client details, preferences, and availability accurately in the scheduling system. • Maintain detailed notes on each appointment to support efficient handover and follow-ups. • Maintain strong data security practices and handle sensitive information with strict confidentiality. • Monitor workflows, ensure quality control, and flag issues proactively. • Produce accurate reports, track deadlines, and support internal processes to maintain operational efficiency. • Coordinate with internal teams and external partners in a timely, organized manner. • Uphold consistency, structure, and quality in every aspect of administrative work.

🎯 Requirements

• Minimum 3–5 years of proven experience in customer service, appointment scheduling, or diary management (healthcare, allied health, or mobile services experience highly regarded). • Proficiency with calendar/booking software (e.g.,Splose, Cliniko, Halaxy, or similar) and MS Office/Google • Proficiency with office software, project management tools, and digital communication platforms. • Strong background in managing information securely and maintaining confidential records. • Demonstrated ability to operate with minimal supervision while maintaining high standards of accuracy and professionalism. • Excellent organizational skills, attention to detail, and ability to prioritize effectively. • Strong written and verbal communication skills. • A performance-driven work ethic and commitment to quality control. • Ability to work independently, think ahead, and make practical scheduling decisions.