Senior Director, Account Management

Job not on LinkedIn

🕒 November 4

🇺🇸 United States – Remote

💵 $140k - $175k / year

⏰ Full Time

🟠 Senior

🧑‍💼 Account Executive

👻 Ghost score 3%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 9 days.
• Jobs at this company usually fill in 37 days.

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iCert Global

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📚 Education

Consulting • Marketing • Education

iCert Global is a professional certification training provider that offers a wide array of courses across various domains, including project management, business analysis, IT service management, agile and scrum strategies, quality management, cloud technology, and cybersecurity. The company provides instructor-led online classes, e-learning options, and corporate training programs designed to empower individuals and enterprises. Through globally recognized certification courses, iCert Global aims to help learners advance their careers and stay competitive in a fast-evolving job market.

📋 Description

• Identify and execute upselling and cross-selling opportunities within existing accounts • Expand product usage and increase ARR by demonstrating the strategic value of Icertis solutions • Sell Icertis solutions and leverage internal resources to win competitive opportunities • Develop and maintain relationships with stakeholders from individual contributors to C-level executives • Drive customer retention and growth and gain access to key decision-makers • Collaborate with Customer Success, Professional Services, Engineering, Marketing, and Product Management • Ensure successful customer outcomes, meet KPIs, and drive adoption and expansion • Understand evolving customer business needs and identify new solution opportunities • Lead strategic customer discussions and align Icertis offerings with long-term business goals

🎯 Requirements

• 7+ years of enterprise software sales or account management experience, with a minimum of 5 years in SaaS environments • Domain expertise in CLM, ERP, CRM, or BSM is preferred • Proven success in value-based selling, upselling, and cross-selling that lead to incremental revenue growth • Experience selling Icertis opportunities effectively and winning in competitive situations is highly desirable • Ability to manage complex sales cycles and uncover new sales opportunities within existing accounts • Experience managing large, Fortune 500 client engagements • Strong track record of developing executive-level relationships and directing strategic initiatives • Proficiency in enterprise account management, pipeline generation, revenue forecasting, and meeting growth targets • Exceptional communication, negotiation, and strategic thinking skills • Demonstrated ability to increase revenue through strategic account management • Expertise in selling Icertis solutions and leveraging internal resources • Experience developing relationships with key stakeholders at all levels • Experience collaborating with cross-functional teams • Proven track record of creating customer advocates

🏖️ Benefits

• Annual sales target incentive bonus • Equity (RSUs) and shared ownership in the company • Robust medical, dental, vision, and mental health benefits • Employee Assistance Program (EAP) • Generous 401(k) match • Flexible work environment • Paid maternity and paternity leave • Generous holiday and PTO program • Free professional and leadership coaching • Annual personal development allowance • 4th of July week off (paid) • CaaS (Coaching as a Service) • 7 paid volunteer days annually • Global and regional DEIB steering committees and employee resource groups (ERGs) • Global DEIB training programs and guest speakers throughout the year

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