Lead Architect – Platform & Governance, ServiceNow, CM

🕒 August 31

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $98.6k - $202.8k / year

⏰ Full Time

🟠 Senior

🔙 Backend Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ICF

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1969

🏥 Healthcare

📦 Logistics

📣 Marketing

💰 $30M Grant on 2021-03

Healthcare • Logistics • Marketing

ICF is a global consulting and technology services company that helps government and commercial clients tackle complex challenges. The firm provides expertise in areas such as Federal IT modernization, energy and utilities, public health, climate resilience, disaster management, and transportation. ICF leverages data and analytics, artificial intelligence, and cybersecurity to deliver innovative solutions. With a strong commitment to corporate citizenship and sustainability, ICF supports social programs and community development, aiming for a sustainable, low-emissions future. The company operates worldwide, with significant presence in Europe through its offices in Belgium, Spain, and the UK.

📋 Description

• Provide expert guidance on ServiceNow capabilities, customization options, integrations, and best practices • Lead the design and architecture of ServiceNow solutions aligned with client requirements • Identify and solve potential solution challenges • Support delivery and provide technical oversight to ensure accurate implementation • Ensure deliveries follow ICF and ServiceNow standards and processes • Oversee ServiceNow integrations with other systems and applications • Ensure data consistency and integrity across platforms • Conduct performance analysis and optimize ServiceNow and integrated solutions • Design quality assurance plans and ensure technical deliverables meet standards • Work with project managers to maintain project scope and timelines • Communicate project status to practice leadership and clients • Support deployment registrations to maintain ServiceNow partner status • Design security plans and ensure compliance with security best practices • Create architecture diagrams, design specifications, implementation guidelines, and other technical documentation • Contribute to the knowledge base and lead knowledge-sharing sessions • Stay current on ServiceNow, integrated technologies, tools, and industry trends • Build and maintain strong client relationships • Mentor and coach ServiceNow talent and tailor individual growth plans • Foster relationships among ICF, ServiceNow, and clients • Develop client roadmaps to identify opportunities for ICF services and ServiceNow license sales • Present proposed solutions to potential clients • Collaborate with proposal teams on technical proposals and oral presentations

🎯 Requirements

• 8+ years of experience implementing or architecting ServiceNow solutions • Experience implementing at least two of: HRSD, ITSM, Discovery, Service Mapping, or Software/Hardware Asset Management • Must hold an active Top Secret Clearance • Must reside in the U.S., be authorized to work in the U.S., and perform all work in the U.S. • Preference for ServiceNow Certified System Administrator, ServiceNow Certified Master Architect, or ServiceNow Certified Application Developer certification • Experience with Integration Hub, REST API, and custom integration scripting • Experience across numerous parts of the ServiceNow platform and commonly integrated third-party technologies • Expertise in JavaScript, GlideScript, and other relevant languages • Experience designing and leading complex solutions and integrations • Expertise in system architecture and design principles, including scalable, resilient, and maintainable solutions • Excellent written and oral communication skills • Exceptional problem-solving and critical-thinking abilities • Communication, presentation, stakeholder management, and conflict resolution skills • In-depth understanding of ServiceNow best practices and industry trends

🏖️ Benefits

• Equal opportunity employer • Reasonable accommodations for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs • Confidential accommodation support during the application and employment process