Team Lead, Language Services

🕒 November 2

🌐 United Kingdom, Spain, +2 more countries – Remote

🇬🇧 United Kingdom – Remote 🇪🇸 Spain – Remote 🇨🇿 Czechia – Remote 🇵🇱 Poland – Remote

⏰ Full Time

🟠 Senior

🌎 Translator / Interpreter

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 10 days.
• Jobs at this company usually fill in 21 days.
• Reposted 2 times.
• No salary listed.

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ICON plc

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

ICON plc is a global provider of clinical, consulting, and commercial services across various sectors in the healthcare and pharmaceutical industries. They offer a wide range of clinical solutions, including decentralised clinical trials, cardiac safety solutions, early clinical laboratories, and medical imaging. ICON also provides technology solutions that support drug development from early phases to post-marketing. Their therapeutic expertise spans cardiovascular, oncology, internal medicine, and more, with a strong focus on transformative therapies like cell and gene therapies and biosimilars. ICON is recognized as a leading Contract Research Organisation (CRO), regularly providing thought leadership and contributing to industry publications and events. Their services are tailored to optimize clinical trials, offer regulatory intelligence, and deliver real-world evidence through robust data analysis and patient-centric solutions.

📋 Description

• Oversee a team of project and/or operations staff within the Language Services department • Ensure high standards in training, risk management, resource allocation, quality, and compliance • Serve as a subject matter expert in localization workflows, language technology tools, and the clinical/pharmaceutical industry • Coach and develop team members through knowledge-sharing and best-practice materials • Support growth and integration of language services within ICON’s Clinical & Scientific Research division • Build expertise in localization, language technology, clinical/pharmaceutical trends, and regulatory landscapes • Guide junior staff on client needs, industry developments, and Life Sciences service delivery challenges • Support strategic client engagement, client retention, and sales initiatives • Develop project management practices and operational systems improving efficiency, consistency, quality, and risk mitigation • Manage team-level human resources activities including performance development, staffing, engagement, and recognition • Deliver high-quality, compliant language services across projects • Manage complex or strategic project portfolios and act as a senior escalation point • Identify and manage project risks and support proposal development • Lead continuous improvement through client feedback, issue resolution, and operational learning • Represent the department in internal and external meetings, including client reviews and strategic discussions • Lead or contribute to CAPA investigations and ensure adherence to quality control procedures • Oversee staff onboarding and development • Maintain department-specific project tools, checklists, and documentation • Ensure compliance with applicable SOPs, policies, and procedures • Perform additional duties as reasonably assigned

🎯 Requirements

• 6+ years of experience in translation, localization, or language services project management, including team mentoring or coordination • Strong expertise in Life Sciences translation (e.g., pharmaceutical, clinical trials, biotech) • Solid understanding of localization workflows, quality management practices, and industry standards (e.g., GxP, ISO) • Hands-on experience with quality investigations, root cause analysis, and CAPA implementation in localization • Proven ability to support strategic client relationships and contribute to sales efforts through solution-focused thinking • Skilled in coaching and developing team members’ expertise in both localization and clinical content • Advanced proficiency with CAT tools, TMS platforms, and structured content formats (XML, PDF, etc.) • Excellent communication, stakeholder management, and organizational skills • Able to thrive in a deadline-driven, regulated environment with minimal supervision • Legal right to work in the country where the role is based

🏖️ Benefits

• Competitive base salary and performance related incentives • Health and wellbeing programmes including medical, dental, and vision coverage where applicable • Retirement and pension plans • Life assurance and disability coverage • Employee assistance programmes and wellbeing resources • Learning and development opportunities through structured training and career pathways

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