AI Adoption Lead

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ICS AI Ltd

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1994

🤖 Artificial Intelligence

🤝 B2B

📚 Education

Artificial Intelligence • B2B • Education

ICS AI Ltd. is a company focused on transforming public services through generative AI solutions. With its SMART: platform, ICS AI facilitates AI transformation for sectors such as local government and education, enhancing service delivery and operational efficiency. The company boasts over 1 million AI interactions annually, high customer satisfaction rates, and a commitment to innovation, evidenced by multiple awards and patents.

📋 Description

• Develop comprehensive change management strategies for AI implementation • Conduct stakeholder analysis and create stakeholder engagement plans • Design and deliver communications campaigns that support AI adoption • Develop training plans and materials for end‑users • Establish and support networks of change champions • Track benefits, measure adoption and produce reporting • Conduct business readiness assessments • Manage resistance and develop mitigation strategies • Support post‑implementation transition to BAU operations • Collaborate with project delivery teams to align change activity with solution rollout

🎯 Requirements

• Experience delivering organisational change (public sector experience desirable) • Strong understanding of change management methodologies • Experience developing communication and engagement strategies • Strong stakeholder management and influencing skills • Experience in benefits realisation and adoption tracking • Experience developing and facilitating training • Understanding of local government operations and service delivery

🏖️ Benefits

• Remote and flexible working • 25 days annual leave plus bank holiday • Enhanced pension scheme • Private medical cover (Vitality) • £100 per month home‑working allowance • Quarterly company team events • Full training on AI technologies and tools