Programme Manager

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ICS AI Ltd

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1994

🤖 Artificial Intelligence

🤝 B2B

📚 Education

Artificial Intelligence • B2B • Education

ICS AI Ltd. is a company focused on transforming public services through generative AI solutions. With its SMART: platform, ICS AI facilitates AI transformation for sectors such as local government and education, enhancing service delivery and operational efficiency. The company boasts over 1 million AI interactions annually, high customer satisfaction rates, and a commitment to innovation, evidenced by multiple awards and patents.

📋 Description

• Lead multiple concurrent AI transformation programmes, accountable for outcomes across the full delivery lifecycle • Act as senior point of contact for clients, managing executive-level relationships, Programme Boards, and escalations • Own programme governance, integrated planning, reporting, and assurance frameworks • Lead programme-level change management and organisational adoption strategies • Manage programme budgets, commercial change control, and financial forecasting • Own benefits realisation frameworks — defining, baselining, tracking, and evidencing outcomes • Oversee cross-project risk, issues, and dependency management • Ensure AI solutions are deployed in line with public sector expectations for governance, ethics, and responsible AI use • Support the Director of Delivery in continuous improvement of programme management standards across ICS.AI

🎯 Requirements

• At least 7–10 years in project and programme delivery roles • Proven experience leading complex, multi-project transformation programmes • Experience operating in public sector or local government environments • PRINCE2 Foundation qualified • Demonstrable experience managing programme budgets, risk, and senior stakeholders • Ability to confidently engage with AI concepts and translate them for non-technical audiences • PRINCE2 Practitioner, MSP (Managing Successful Programmes), or ITIL Foundation (Desirable) • Experience with AI, data platforms, automation, or intelligent digital services (Desirable) • Familiarity with Generative AI concepts and their application in public sector contexts (Desirable) • Experience governing emerging technologies in regulated or risk-aware environments (Desirable)

🏖️ Benefits

• Remote working — flexible blend of remote and client-site delivery • Health and wellbeing support • Learning and development investment • Work with genuine social purpose as your programmes directly improve public services for communities across the UK • A collaborative, high-performance culture that invests in its people