Vice President, Customer Advocacy – Acute / Ambulatory RCM

🕒 June 12

🦌 Connecticut, New Jersey, +1 more states – Remote

🦌 Connecticut – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote

💵 $225k - $300k / year

⏰ Full Time

🔴 Lead

👔 Vice President

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IKS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

☁️ SaaS

🤖 Artificial Intelligence

Healthcare • SaaS • Artificial Intelligence

IKS Health is a healthcare technology and services company that combines AI-driven software and human expertise to streamline clinical, operational, and financial workflows across the care journey. The company provides platform-based solutions including revenue cycle management, patient access, denial prediction and optimization, medical coding, clinical documentation (ambient AI scribe, virtual scribing, transcription), care team enablement, and value-based care/risk optimization. IKS Health serves health systems, physician enterprises, ambulatory and specialty practices, and emphasizes human-in-the-loop agentic AI built on cloud technologies to reduce administrative burden, improve financial performance, and enhance care quality.

📋 Description

• Collaborate with health system clients on a range of complex assignments to provide practical and innovative solutions • Assess the current performance of their ambulatory revenue cycle operations by conducting interviews, observations, document review, data-driven insights, and processes • Building relationships with clients and seeking opportunities to expand the scope of their business and financial outcomes • Proactively identifies opportunities for financial, operational, and delivery performance enhancement • Spearheads the successful implementation of our product and service suite with new and existing clients, driving exceptional business and financial outcomes through RCM transformation • Partner closely with our technology teams to deploy & implement our suite of products/workflow engines to drive best operational outcomes • Analyze business metrics trends, potential issues & escalations, client feedback & business strategy

🎯 Requirements

• 7+ years of experience in ambulatory and acute operations management and management consulting or advisory services • 5+ years of revenue cycle experience, including Patient Access and Billing • Proven record of accomplishment of managing large-scale parallel transitions • Expertise in leading revenue cycle assessments, system implementations, and operations • Expertise in revenue workflow optimization and/or performance improvement • Ability to travel 50% of the time

🏖️ Benefits

• healthcare • 401k • paid time off