Senior Consultant

🕒 May 5

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IMPOWER Consulting

WebsiteLinkedInAll Job Openings

51 - 200 employees

IMPOWER is not an off-the-shelf consulting company. Since 2000, we have worked exclusively within the public sector to solve complex social problems by changing behaviours. We recognise that re-designing public services requires deeper citizen insight, stronger relationships and better collaboration. Our in-depth knowledge of the public sector and our understanding of the complexities faced in delivering high quality services with shrinking budgets has enabled us to deliver real results for our clients.

📋 Description

• Deliver specific workstreams of an overarching project – managing these workstreams from initiation, execution, and evaluation of impact – under the supervision and support of the Project Manager. • Collaborate with a Manager on Discovery projects to: complete project set-up, host sessions with multi-agency frontline professionals, including case reviews, perform data analysis and trajectory mapping, support the delivery of resident consultation and governance approaches with clients, and formulate strategic insights and recommendations for client dissemination. • Work alongside a project team on Delivery projects to address a wide range of client needs. This may include: developing data dashboards and trajectories, collaborating with frontline teams to advance strengths-based practices using behavioural science, advancing client-led initiatives through effective project management tools, creating new processes based on thorough analysis, and facilitating work at the interface between organisations to drive forward outcomes. • Support efficient project management in collaboration with the project team. • Assist clients with developing high-quality ideas that will generate impactful results. • Ensure project momentum, achieving timely and within-budget completion while maintaining project impact and quality. • Cultivate strong client relationships, particularly with operational staff and key project stakeholders, taking ownership of specific client interactions across projects to support the team with broader stakeholders. • Offer support to client personnel that advances project goals; share skills, knowledge, and EDGEWORK methodologies with the client. • Continuously monitor the quality of relationships and implement actions to enhance quality where necessary, escalating issues to Managers when required. • Foster robust connections within IMPOWER, seeking support and sharing insights back into the organisation. • Contribute to the development of new business strategies by sharing skills, knowledge, and innovative ideas. • Disseminate updates and lessons learned from projects to improve future proposals and project outcomes. • Actively participate in external communications to promote IMPOWER to potential clients. • Share expertise and knowledge with the wider company through presentations and training sessions to enhance colleagues' skills. • Use self-awareness, reflection, and 360 feedback to establish clear personal development objectives. • Seek assistance from colleagues and project teams when facing new challenges and situations. • Proactively address areas requiring improvement as necessary. • Share individual strengths with teams and colleagues to foster personal growth and development.

🎯 Requirements

• Proven experience in change and transformation projects within the public sector, social care, local government, health environments, or consulting more broadly, with a history of leading project elements supported by senior management. • Demonstrated an ability to collaborate effectively on projects, quickly building strong relationships and addressing resistance as it occurs. • Proven experience in facilitating, developing, or supporting workshops, focus groups, or similar activities. • Evidence of delivering high-quality outcomes and deliverables while working at a swift pace on projects. • Comfortable with adapting rapidly to new topics, clients, or acquiring new skills as necessary. • Demonstrated expertise in building and managing relationships across a diverse range of stakeholders in complex environments. • High levels of empathy and emotional intelligence, combined with resilience for handling the challenges faced by consultants. • Understanding of commercial value within the consulting partnership for both client and IMPOWER. • Comprehensive understanding of working with values-based individuals and organizations and the ethical standards of the consulting industry. • Proficiency in all Microsoft Office software, including: Capability to analyse data using Excel. • Presentation skills tailored to various stakeholders. • Producing high-quality documents and reports (in Powerpoint and Word). • Excellent project management and organisational skills, with the ability to self-manage work.

🏖️ Benefits

• 28 days annual leave (+ bank holidays), with buy/sell/rollover scheme • Pension scheme • Life assurance and Income Protection • Medical and Dental Insurance • Gym Subsidy contribution, including to online fitness subscriptions • Parent, guardian, and carer friendly policies • Regular training and development opportunities • Paid volunteer/CSR days • Regular team socials and celebrations (even virtual ones!)