Account Manager, Principal Consultant

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🔴 Lead

💰 Account Manager

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Infinite Lambda

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

🔌 API

💳 Fintech

API • Data & Analytics • Fintech

Infinite Lambda is a tech consultancy that specializes in modern data platforms, cloud transformation, and data analytics. They provide solutions that enable businesses to achieve technological independence by migrating from traditional data warehouses to advanced, AI-enabled data platforms. With expertise in various industries, including banking, life sciences, and retail, Infinite Lambda guides organizations through digital transformation, offering training and in-housing support to ensure sustainable tech practices.

📋 Description

• Drive sustainable, forecastable growth: Secure new business opportunities from assigned accounts, retain clients, and ensure satisfaction through exceptional delivery. • Develop and nurture strong relationships with assigned clients, serving as the main point of contact and advocate for their needs. • Understand each client’s business objectives, challenges, and strategic goals to deliver tailored solutions that align with their vision. • Facilitate regular check-ins, quarterly business reviews, and strategic planning sessions to ensure alignment and promote long-term partnerships. • Identify upselling and cross-selling opportunities within client environments. • Drive renewals and contract discussions, with support from commercial leadership as needed. • Define and implement account strategies in line with the direction provided by the Chief Customer Success Officer (CCO). • Lead smooth client onboarding processes in coordination with delivery and sales.

🎯 Requirements

• Proven extensive experience in account management, client relationship development, and revenue growth. • Strong ability to build inclusive, trusted relationships with business and operational stakeholders. • Strong consultative skills with the ability to identify and address client needs proactively. • Excellent problem-solving skills with a results-driven mindset. • Outstanding communication, negotiation, and presentation skills. • Proficiency in analysing financial metrics and delivering data-driven insights. • Demonstrated ability to manage multi-year accounts in a dynamic environment. • High level of autonomy and capability to work with minimal oversight.

🏖️ Benefits

• Compensation for the Account Manager role is composed of a base salary and a variable component tied directly to performance. • Variable portion determined by success in three key performance indicators (KPIs). • Financial Accuracy & Stability: Ensuring accounts are managed with precision, budgets are adhered to, and financial processes are stable and reliable. • Net Promoter Score (NPS): Driving client satisfaction and advocacy, as measured by their likelihood to recommend services. • Account Revenue Growth and Sustain: Strategically fostering account growth through innovative solutions and long-term revenue stability. • Regular check-ins, quarterly business reviews, and strategic planning sessions to ensure alignment and promote long-term partnerships. • Act as a cultural ambassador, fostering trust-based relationships that reflect values and create a positive experience. • Champion sustainable growth by aligning client success with long-term partnership and responsible use of data and AI technology.