Revenue Operations Specialist – Data Quality Management

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🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations

🇬🇧 UK Skilled Worker Visa Sponsor

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Logo of Informa

Informa

10,000+ employees

Founded 1998

💼 Consulting

📣 Marketing

🏨 Hospitality

Consulting • Marketing • Hospitality

Informa is a global leader in business intelligence, academic publishing, and events. It is home to hundreds of specialist brands and businesses, focused on connecting people with knowledge through events and digital products. Informa operates in over 30 countries and has a workforce of 12,000 colleagues globally. The company runs divisions such as Informa Markets, which facilitates trade and growth through events, and Taylor & Francis, a leading publisher of academic research. Informa prioritizes sustainability and diversity, aiming to positively impact markets and communities. As a member of the FTSE 100, Informa is known for its strong financial performance and scale within the academic and B2B markets.

📋 Description

• Ensure efficient and effective execution of the sales order process for the Informa Festivals Tech division • Enable sales teams to move efficiently through the sales process with proper training, tools, and capabilities • Streamline downstream delivery of contracts and products • Coordinate revenue recognition and product fulfilment with Customer Success and other internal teams • Manage contracts and ensure data accuracy in business systems • Maintain sponsorship product inventory tracking documents • Issue invoices based on validated data to reduce discrepancies and credit notes • Monitor and respond to internal and sales organization requests • Support the sales organization with contract processes and client-related requests • Liaise between the sales team and support teams for delivery preparation • Perform quality control on client billing and serve as the sales contact for billing and invoicing • Maintain booth holds/rents via Floorplan.Live • Maintain Sales Inventory documentation and the Internal Product Delivery Database • Conduct audits and reconcile data disparities across systems • Enforce best practices and data standardization • Produce accurate data across systems, inventory coordination, sales reports, system audits, billing reports, and client invoices

🎯 Requirements

• Demonstrable experience within a quality control environment, focusing on accuracy of data, delivery, reporting, and reconciliation of sold programs • Highly organized, with a strong ability to balance multiple projects at once while paying absolute attention to detail • Focused on the accuracy and timeliness of billing delivery and deadlines • Ability to coordinate across multiple internal teams including Sales, Informa Engage, Operations, and Customer Success • Able to communicate conceptual solutions to peers and management effectively • Exemplary high standards of customer service • Motivated and driven to succeed

🏖️ Benefits

• Freedom and flexibility to balance office and remote work • In-person and online social events • Walk the World charity day • Active diversity and inclusion networks • Up to four days per year to volunteer, with charity match funding available • Bespoke training and learning • Mentoring platforms • On-demand access to thousands of courses on LinkedIn Learning • Support for internal job moves • Annual leave • Birthday leave day • Chance to work from almost anywhere for up to four weeks a year • Flexible range of personal benefits • Company-funded private medical cover • ShareMatch scheme with free matching shares • Employee Assistance Programme support • Mental health first aiders • Access to health apps • Global awards and kudos programmes

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