Patient Support Specialist

10 hours ago

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

💵 $39 - $50 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

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Insmed Incorporated

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Biotechnology • Pharmaceuticals • Science

Insmed Incorporated is a global biopharmaceutical company that discovers, develops, and commercializes therapies for serious and rare diseases. The company focuses on innovative modalities including gene therapy with targeted delivery, protein deimmunization, RNA-based approaches, and proprietary manufacturing, and it markets approved treatments (e. g. , ARIKAYCE and BRINSUPRI) while advancing a diverse clinical pipeline and patient-centered programs.

1001 - 5000 employees

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

📋 Description

• Complete intake process and data entry for all documents received into the Patient Support Program • Follow all requirements associated with compliance to guidelines and relevant regulations, including HIPAA and patient privacy • Triage documentation to appropriate parties based on defined requirements • Responsible for detailed and thorough documentation of information in the Patient Engagement Platform • Report any adverse events within 24 hours of awareness to appropriate departments within Insmed • Participate in regularly scheduled team meetings and team events

🎯 Requirements

• Bachelor's degree or equivalent experience • 2+ years in patient data entry in the health-care field OR equivalent • Ability to run high volume data entry function • Must be comfortable working in a remote environment • Proficient in operating multiple technology applications simultaneously • Attention to detail and process-oriented • Shown success in a fast-paced environment • Self-motivated with a sense of urgency • Patient focused: dedication to putting patients first • Excellent written and oral communication skills • Ability to multi-task and ensure seamless experience amongst various collaborators

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage and mental health support • Annual wellbeing reimbursement • Access to our Employee Assistance Program (EAP) • Generous paid time off policies • Fertility and family-forming benefits • Caregiver support • Flexible work schedules with purposeful in-person collaboration • 401(k) plan with a competitive company match • Annual equity awards • Participation in our Employee Stock Purchase Plan (ESPP) • Company-paid life and disability insurance • Employee resource groups, service and recognition programs, and meaningful opportunities to connect, volunteer, and give back