Retail Partner Manager

🕒 June 12

🇺🇸 United States – Remote

💵 $134k - $170k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 24%

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Logo of Instacart

Instacart

1001 - 5000 employees

Founded 2012

🍽️ Food & Beverage

📦 Logistics

🛍️ eCommerce

💰 $232M Venture Round on 2021-11

Food & Beverage • Logistics • eCommerce

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

📋 Description

• Launch new partners and manage relationships with existing Instacart retail partners • Establish understanding of Instacart’s business operations, internal processes, functional group strategies, and competitive context • Develop strategic plans to meet retail partners’ needs • Guide implementation of strategic plans with cross-functional teams and meet tight deadlines • Lead launches for new marketplace partners, overseeing catalog setup, marketing and PR, and operations • Perform data analysis to generate business insights, scalable growth strategies, and detailed execution plans • Establish processes and reporting to streamline team operations and add value to retailer relationships • Devise strategies to help retail partners grow their business on Instacart • Engage, educate, collaborate, and problem-solve with external partners at all organizational levels • Manage retailers that have signed on to join the Instacart platform • Project- and program-manage key internal and external stakeholders • Sell new offerings and opportunities

🎯 Requirements

• 5–7 years of previous account management experience • Excellent communication skills and ability to distill complex issues • Experience with large data sets and ability to extract business insights from analysis • Strong analytical skills • Comfort with ambiguity and a rapidly evolving business landscape • Solid stakeholder management skills for internal and external stakeholders • Quick communication response times • Ability to manage across functions and present to leadership • Creative and structured problem-solving • MBA preferred, but not required • Preferred: experience negotiating sophisticated deals with retail, CPG, or other commerce-based partnerships • Preferred: high level of business acumen and understanding of partner business models • Preferred: ability to manage multiple time-sensitive projects and deliver with minimal direction • Preferred: outstanding presentation and executive stakeholder engagement skills • Preferred: project management, communication, and analytical skills • Preferred: ability to thrive in ambiguity and chart a course with limited direction

🏖️ Benefits

• Flexible work location: home, office, or favorite coffee shop • Regular in-person events • New hire equity grant • Annual refresh grants • Market-competitive compensation and benefits based on permanent work location

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