Program and Events Manager

🕒 July 27

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Logo of Institute for Humane Studies

Institute for Humane Studies

51 - 200 employees

Founded 1961

🤝 Non-profit

📚 Education

🌍 Social Impact

Non-profit • Education • Social Impact

Institute for Humane Studies is a non-profit organization that develops and connects scholars and leaders who apply the principles of a free and open society to address public policy, academic, and cultural challenges. For more than 65 years IHS has cultivated a network of over 7,000 university professors, policy experts, and civil society leaders rooted in the liberal intellectual tradition. IHS funds programs, events, and research that support teaching (425K+ students taught annually by affiliated faculty; 200+ alumni entering first-time faculty roles annually), policy influence (40+ scholars cited in U. S. Supreme Court briefs; claimed impacts on healthcare access), and public-facing ideas and coalitions (200M+ people reached annually by scholars), aiming to translate classical-liberal scholarship into real-world impact across classrooms, courts, and culture.

📋 Description

• Own a portfolio of in-person and virtual convenings (approximately ten annually) from concept through close-out, ensuring each meet IHS standards for quality, logistics, and participant experience. • Develop and maintain detailed project plans for owned programs, including task assignments, milestone tracking, and cross-functional dependencies. • Direct pre-event logistics for owned programs, including venue sourcing and coordination, room setup, A/V configuration, catering, run-of-show development, and on-site staffing plans. • Staff and oversee programs (on-site and virtual, as it applies). Travel up to approximately 25% for on-site programs; on-site responsibilities require the ability to lift 20 pounds or more. • Serve as the primary operational point of contact and resolve issues in real time. • Provide operational and logistical support for additional programs led by other staff, as needed – including registration setup, technology configuration, and on-site staffing. • Administer the event and operations technology stack – including registration and virtual event platforms (Cvent), CRM (Salesforce), project management (Asana), travel booking (Egencia), and mass communications (MassMailer) – configuring registration workflows, attendee communications, and data capture, and troubleshooting platform issues in real time during program delivery. • Evaluate emerging event technology and recommend tools or process improvements that enhance operational efficiency or attendee experience. • Lead event design in coordination with program leads and stakeholders – including agenda structure, session formats, attendee flow, networking opportunities, and environmental elements – developing scalable solutions across diverse program types and audience profiles aligned to program goals. • Ensure participant-facing communications and materials reflect IHS brand standards and provide a cohesive attendee experience from registration through follow-up. • Serve as the primary operational liaison between the Program Operations team and internal partners (academic faculty, development, communications, executive leadership), leading recurring cross-functional program meetings, managing expectations, communicating status, and flagging and escalating risks as needed. • Prepare and distribute internal briefings, logistics memos, and post-event recaps for leadership and partnering teams. • Maintain and refine program templates, checklists, standard operating procedures, and institutional documentation to support team-wide consistency and knowledge transfer. • Conduct after-action reviews and identify cross-program patterns to drive process improvement and scalable practices. • Operationalize new and experimental program types, applying existing organizational process assets while piloting new approaches.

🎯 Requirements

• 4+ years of experience in event management, program operations, or a closely related field. • Demonstrated expertise in event logistics and execution across in-person and virtual formats; strong project management skills. • Hands-on experience with event and operations technology, including proficiency with at least one registration or virtual event platform (e.g., Cvent, Hopin, Whova) and a CRM. • Strong interpersonal and communication skills, with demonstrated cross-functional collaboration and stakeholder management. • Demonstrated ability to manage complex, ambiguous, and time-sensitive programs and exercise sound judgment. • High degree of organization and detail orientation, with the ability to manage multiple overlapping programs simultaneously. • Experience with data-informed decision-making and performance tracking.

🏖️ Benefits

• health and wellness benefits

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