Director, CRM Product Management

🕒 October 14

🇺🇸 United States – Remote

💵 $180k - $200k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Instructure

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2016

📚 Education

☁️ SaaS

🤖 Artificial Intelligence

Education • SaaS • Artificial Intelligence

Instructure is an educational technology company that provides various digital tools and platforms to enhance and streamline teaching and learning experiences across different educational levels, from K-12 to professional education. Central to their offerings is the Canvas Learning Management System (LMS), which serves as a comprehensive hub for educators and students to connect and communicate effectively. Instructure also offers additional tools such as Canvas Studio and Canvas Catalog, as well as data-driven insights through Intelligent Insights that utilize AI to improve educational outcomes. The company's products are designed to support evidence-based decision-making, optimize technology usage, and foster impactful results in educational environments.

📋 Description

• Own Salesforce as a product • Set the roadmap for Sales Cloud, Service Cloud, CPQ, and connected third-party applications • Partner with directors, VPs, and executives to determine what gets built and why • Lead a four-person team responsible for refining and translating requirements, running delivery and testing, and maintaining clean CRM data • Collaborate with the Director, CRM Systems and the eight-person CRM administration, development, and engineering team that owns the build • Lead the transition from Salesforce CPQ to Agentforce Revenue Management • Expand the use of AI across the CRM • Report to the VP, Enterprise Systems and Technology

🎯 Requirements

• Experience owning Salesforce as a product • Experience with Sales Cloud, Service Cloud, CPQ, and connected third-party applications • Experience setting product roadmaps and prioritizing initiatives • Experience working with directors, VPs, and executives • Experience leading requirements refinement and translation • Experience overseeing delivery and testing • Experience maintaining CRM data quality • Experience leading a product management team • Experience collaborating with CRM administration, development, and engineering teams • Ability to work remotely

🏖️ Benefits

• Competitive compensation • Ownership program for all full-time employees • Flexible work culture • Generous time off, including local holidays and annual “Dim the Lights” period • Comprehensive wellness programs and mental health support • Learning and development resources • Professional development tools • Tuition reimbursement • Technology and tools needed to do your best work • Motivosity employee recognition program • Inclusive, supportive culture

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