Software Engineer – Backend, AI

🕒 September 10

🇵🇹 Portugal – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔙 Backend Engineer

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Intermedia Cloud Communications

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

⚖️ Legal

💰 Venture Round on 2017-02

Consulting • Healthcare • Legal

Intermedia Cloud Communications is a leading provider of cloud-based communication solutions, specializing in unified communications, video conferencing, and various productivity tools. Their platform, Intermedia Unite, integrates voice, video, chat, and file management into a seamless user experience, enabling businesses to communicate and collaborate effectively from anywhere. With a focus on security and compliance, Intermedia serves a range of industries including healthcare, legal services, and financial services, helping organizations enhance productivity and customer care with advanced technology and support.

📋 Description

• Design, develop, test, and maintain scalable backend services and APIs • Build capabilities for users to create, configure, test, deploy, monitor, and manage AI agents throughout their lifecycle • Develop services supporting agent configuration, orchestration, workflow execution, tools, prompts, knowledge sources, integrations, and runtime behavior • Build APIs and service interfaces enabling intuitive user experiences and reliable frontend-backend interaction • Manage agent configurations, versions, state, context, tools, permissions, and runtime components • Enable agents to securely interact with Intermedia products, enterprise applications, APIs, data sources, and external services • Integrate large language models and other AI capabilities with AI/ML engineers • Collaborate with frontend engineers, UX teams, product managers, AI Platform, DevOps, and infrastructure teams • Contribute to technical design decisions for orchestration, configuration management, workflow execution, integrations, and backend services • Build testing, evaluation, troubleshooting, monitoring, logging, and observability capabilities • Handle agent execution errors, retries, timeouts, and other runtime conditions • Design authentication, authorization, permissions, and secure access controls • Ensure scalability, reliability, performance, observability, and fault tolerance • Write high-quality, readable, testable code and participate in code and design reviews • Troubleshoot complex backend, workflow, integration, and AI-enabled functionality issues • Support reliable deployment and operation of production services • Stay current with AI agents, generative AI, backend engineering, and distributed systems • Participate in continuous improvement initiatives

🎯 Requirements

• Bachelor's degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical experience • 4–7 years of professional software engineering experience developing backend applications and services • Strong proficiency in one or more backend programming languages and associated frameworks • Experience designing and developing RESTful APIs, microservices, or other service-oriented applications • Understanding of software design principles, data structures, algorithms, and distributed systems concepts • Experience with relational and/or NoSQL databases • Experience building and supporting scalable, reliable production applications • Experience integrating applications with internal and external APIs, services, and data sources • Experience designing backend services supporting complex, interactive product experiences • Working knowledge of AWS or Azure and cloud-native application architectures • Familiarity with automated testing, CI/CD, source control, and modern software development practices • Understanding of monitoring, logging, observability, and production support practices • Strong problem-solving skills and ability to independently investigate and resolve complex technical issues • Ability to work effectively in a rapidly evolving environment • Strong communication and collaboration skills across backend, frontend, AI/ML, Product, UX, and platform teams • Working understanding of Agile development methodologies and frameworks

🏖️ Benefits

• Equal opportunity employer • Reasonable accommodations for identified disabilities or other limitations as required by applicable laws • Diversity and inclusion commitment • Promotion from within • Long employee tenure opportunities