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Account Manager

🕒 July 9

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 43%

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Logo of intive

intive

1001 - 5000 employees

Founded 2003

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

intive is a company that crafts digital experiences through smart solutions for complex problems. With a presence in 14 countries and over 2,000 employees, intive offers technologically advanced solutions tailored for personalized experiences. The company specializes in a variety of areas including Artificial Intelligence, Cloud, Design, Embedded Software, Web & Mobile Solutions, and Quality Assurance. They have expertise in industries such as Automotive & Mobility, Commerce, Financial Services, Healthcare & Life Sciences, and Media & Communication. Intive is recognized for its ability to blend different ecosystem parts to create seamless experiences, and it has received 13 design awards for its work.

📋 Description

• Develop existing business and meet annual revenue growth targets • Serve as lead point of contact for customer account management matters • Build and maintain strong, long-lasting client relationships • Negotiate contracts and close agreements to maximize profits • Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors • Work jointly with delivery counterparts and ensure value is delivered to customers • Ensure timely and successful delivery of solutions according to customer needs and objectives • Communicate progress of monthly/quarterly initiatives to internal and external stakeholders • Develop new business with existing clients and identify areas of improvement to meet sales quotas • Forecast and track key account metrics, including quarterly sales results and annual forecasts • Prepare reports on account status • Collaborate with sales team to identify and grow opportunities within territory • Assist with challenging client requests or issue escalations as needed • Report to the Head of Operations • Work closely with Sales teams and move accounts from sales into account management

🎯 Requirements

• Experience in a customer-facing account management role or aptitude to perform the role • Strong client relationship management experience, particularly with senior stakeholders • Good understanding of the digital, AI, and software development landscape • Experience understanding software development requirements • Ability to develop winning IT proposals with help from pre-sales • Very strong listening and presentation skills • Experience working with and understanding commercial contracts • Successful experience in RFP responses and sales pitches • Ability to work collaboratively with project managers, technical engineers, and architects • Ability to travel to client site • Knowledge and experience using a CRM • Willingness to learn new techniques and follow account management standards • Ability to leverage AI to help with account growth

🏖️ Benefits

• Remote Work, Working Abroad, Flexibility & Work-Life Balance • Hybrid and flexible working model • Ability to work from abroad for up to 180 days per year • Regular performance and development discussions twice a year • Career path development based on personal goals and aspirations • Structured skills matrix • Specialized training programs • Dedicated buddy program • Internal knowledge exchange and access to the latest technologies and innovations through Tech Hubs • Regular team events and weekly on-site gatherings • Public transportation support • Childcare subsidies • Employer-sponsored savings plans • EGYM Wellpass fitness program • Job Bike scheme

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