Biometric Operations Analyst

Job not on LinkedIn

🕒 December 17, 2025

🏢🏡 London – Hybrid

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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iProov

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

🔒 Cybersecurity

🔐 Security

🤖 Artificial Intelligence

Cybersecurity • Security • Artificial Intelligence

iProov is a company that provides science-based biometric technologies for remote onboarding and authentication. They focus on ensuring high levels of identity assurance through solutions for biometric capture, matching, and liveness detection. iProov's technologies are designed for various industries, including financial services, government, healthcare, and travel, to address challenges in identity verification and security. The company is known for its efforts in cybersecurity, using advanced biometrics to protect against identity fraud such as deepfakes, while also ensuring inclusivity and privacy for users. iProov's solutions are widely recognized and certified, making them a trusted partner for organizations requiring secure and convenient user authentication and onboarding.

📋 Description

• Optimise the biometric platform: Identify configuration improvement opportunities • Understand the potential impact of configuration and model changes on the wider biometric platform • Facilitate the deployment of new biometric systems/models: Work with the model engineer to ensure thorough evaluation of the system • Understand the potential impact of deployment • Optimise the configuration • Track performance as it progresses into production • Design and use analysis and diagnostic tooling: Collaborate with the Data Team • Communicate trends to the wider business • Tune and utilise alerting systems and performance tracking dashboards • Identify, understand, and eliminate bias within the platform, collaborating where needed • Work with the support team to investigate customer concerns • Have a good understanding of the Biometric platform • Manage and keep track of tickets and resulting actions • Investigate performance concerns • Answer customer questions • Work with Product and Engineers to reduce risk of Front-end changes: Provide Guidance on the potential effects of front end changes • Perform analysis on data samples • Optimise configurations

🎯 Requirements

• Analytical and Organised • Can understand complex systems • Communicate and collaborate with both technical and non-technical teams • Excellent problem solving skills • Python • Bigquery • Looker/Dashboarding experience

🏖️ Benefits

• 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service) • Growth Shares allocated after passing probation (6 months of service) • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme • Nursery Sacrifice Scheme • Work Overseas Perk - Work globally for up to 2 weeks • Life Assurance • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist • Award winning L&D platform with personal allocated training budgets • Enhanced paid family leave • Pension - 5% employee, 3% employer • Flexible hybrid working environment • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office • Free access to WeWork discounts and free online well-being sessions • Vitality Health - a range of options available on this below • The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology • 50% off monthly gym memberships • Apple watches significantly discounted based member vitality status • Half price trainers with Runners Need • Weekly rewards – Free coffee with Café Nero • Monthly rewards – Free Cinema ticket • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status • Amazon prime free months based on activity • Up to 25% cashback at Waitrose when buying healthy foods • 75% off stays at Champneys Health Spas • Allen Carr’s £299 no smoking programme for free • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace • Discounts on Weight Watchers • 50%-80% off Comprehensive Private Health screenings