Research Manager

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🕒 May 22

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Ipsos North America

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Ipsos is one of the world’s leading independent market research companies controlled and managed by research professionals. Founded in France in 1975, Ipsos has grown into a global research group with a presence in 89 countries.

📋 Description

• Lead end-to-end insight projects using our proprietary SaaS platform that ingests social, news, blogs, forums, reviews and search from 800M+ sources • Be the client-facing lead for insight projects and platform accounts — designing approaches, overseeing project teams, ensuring quality control of questionnaires, discussion guides and reports • Drive profitable delivery on time and to brief • Write proposals and develop client relationships to contribute to revenue growth • Manage project finances and mentor junior colleagues • Combine methodological rigour, commercial acumen and practical AI adoption to deliver actionable brand, product and trend intelligence for global clients

🎯 Requirements

• Proven track record in social listening / digital analytics and managing research projects and SaaS accounts • Strong client management and stakeholder communication skills; confident as the main client contact • Excellent project leadership: organisation, prioritisation and delivery to budget and deadline • Commercial mindset: experience costing projects, monitoring budgets and contributing to growth • Practical experience evaluating and implementing AI-powered tools and automation for research tasks • Solid understanding of mixed-method digital research (social, search, ratings & reviews; quantitative & qualitative) • Curious, collaborative, detail-oriented and resilient with a drive for continuous learning • Direct experience with social listening / digital analytics platforms and search/review analysis tools • Proven ability to lead end-to-end research projects and manage multi-disciplinary teams • Strong numeracy and analytical skills for interpreting complex datasets and presenting insights • Excellent written and verbal communication; experience preparing proposals and client deliverables • Project financial management: accurate costing, budget monitoring and profitability focus • Practical use of AI-enabled research tools for data analysis, synthesis and workflow automation

🏖️ Benefits

• 25 days annual leave • pension contribution • income protection • life assurance • health & wellbeing benefits • financial benefits • professional development opportunities