EMEA Technical Service Training Specialist

🔥 22 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Ingersoll Rand

WebsiteLinkedInAll Job Openings

10,000+ employees

⚡ Energy

☁️ SaaS

Energy • Manufacturing • SaaS

Ingersoll Rand is a global company focused on innovation and sustainability within the industrial sector. With a core commitment to improving lives through effective and energy-efficient solutions, Ingersoll Rand develops groundbreaking technologies that enhance efficiency and performance across various industries. The company places a strong emphasis on diversity, equity, and inclusion, nurturing a culture that values unique perspectives and fosters a sense of belonging among its workforce.

📋 Description

• Design, develop, maintain, and update technical training curricula, courses, and learning materials for service technicians to reflect product enhancements, new technologies, process changes, and industry best practices. • Create instructor-led training presentations, participant guides, hands-on exercises, technical documentation, assessments, videos, and e-learning content. • Collaborate with Subject Matter Experts (SMEs) to ensure training content is technically accurate, relevant, and effectively translates complex concepts into engaging learning experiences. • Deliver and facilitate instructor-led technical classroom, virtual, and hands-on training programs covering products, services, troubleshooting, maintenance, and safety. • Evaluate participant learning and training effectiveness through assessments, practical exercises, certification activities, and participant feedback to support continuous improvement. • Support for training schedules, registrations, logistics, equipment, and instructor resources. • Generate and analyse training metrics and reports, including attendance, completions, certifications, competency progression, and overall training effectiveness. • Research, recommend, and implement innovative learning methodologies, tools, and technologies.

🎯 Requirements

• Engineering degree, NVQ equivalent, or technical apprenticeship. • 2–5 years’ experience in a technical work environment, training, field service, technical support, engineering, or a related role. • Fluent in English; additional languages would be an advantage. • Experience developing and delivering technical training programmes (desirable). • Experience in industrial equipment, manufacturing, compressed air systems, mechanical equipment, or a service-focused environment (preferred). • Knowledge of troubleshooting methodologies, maintenance practices, and technical service processes. • Proficiency in Microsoft Office applications is essential. • Experience with digital learning tools.

🏖️ Benefits

• 25 days Holiday + 8 Bank Holidays • Holiday Purchase Scheme – additional 5 days annual leave • 5% Employee and 7% Employer Pension Contribution • Westfield Health Cashback Plan • Death in Service Benefit of 4x salary • Ownership Works equity program: we believe in the power of employee ownership. All full-time permanent employees are eligible for a one-time stock award after successfully completing one year of employment. • Employee Assistance Program • Enhanced Maternity and Paternity Policies • LinkedIn Learning – full free access • Electric Car Scheme (After successfully completing one year of employment) • Cycle Scheme (After successfully completing probation period