Commercial Lines Account Manager

Job not on LinkedIn

🕒 July 29

🦌 Connecticut, Florida, +5 more states – Remote

🦌 Connecticut – Remote 🐊 Florida – Remote 🗻 New Hampshire – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote

💵 $70k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

👻 Ghost score 6%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ironside Insurance Group

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2012

🛡️ Insurance

⚕️ Healthcare Insurance

Insurance • Healthcare Insurance

Ironside Insurance Group is a leading insurance agency founded in 2012, located in Boston's financial district. The company specializes in both personal and business insurance solutions, offering a wide array of products such as home, auto, flood, umbrella, and life insurance for individuals, as well as commercial property, general and professional liability, workers compensation, and cyber liability for businesses. Ironside is known for its strong client relationships built on honesty and integrity, and prides itself on fast response times and a reputation for excellent customer service. As an independent agent, they work with various leading insurance carriers to provide tailored coverage that meets clients' needs.

📋 Description

• Assist prospects and clients with gathering information, completing applications, and working closely with underwriters to determine appropriate policy solutions, pricing, and product eligibility. • Provide exceptional customer service and follow-up by promptly responding to client calls and e-mails. • Aid in customer retention via multiple methods of contact and annual insurance policy reviews. • Proactively identify and process policy transactions and explain any resulting customer impact. • Assist with policy billing, including invoicing and tracking of agency billed payments. • Manage and utilize your time effectively to ensure the department meets required service levels for improved customer satisfaction results. • Working with existing clients on renewals, change requests and coverage questions. • Cross-selling additional insurance solutions as appropriate.

🎯 Requirements

• At least two years consistent employment in an independent agency environment with a focus on customer service, including quoting renewals and remarkets of commercial lines business. • Well versed in the intricacies of Massachusetts commercial lines insurance. • Currently holds and maintains required insurance license(s). • Acquire and maintain a Massachusetts non-resident license if not already licensed in Massachusetts. • Excellent communication and interpersonal skills combined with the ability to work both independently and as part of a team. • Ability to both prioritize, as well as review, record and organize data from a variety of sources.

🏖️ Benefits

• Competitive compensation package to include: Base salary • Performance-based increases and bonus opportunities • 401k with up to a 4% company match (after 90 days) • Comprehensive health, dental and vision benefits with company contributions for both employees and their dependents • Group life insurance, short and long-term disability as well as accidental death insurance fully paid by Ironside • Generous flexible time off plan as well as paid holidays • Parental leave • 100% remote work environment, providing necessary equipment to help create your ideal workspace