Account Director

🕒 May 11

🏢🏡 London – Hybrid

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

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ITRS Group

WebsiteLinkedInAll Job Openings

201 - 500 employees

💸 Finance

☁️ SaaS

🏢 Enterprise

Finance • SaaS • Enterprise

ITRS Group is a visionary company named in the 2024 Gartner® Magic Quadrant™ for Digital Experience Monitoring. Trusted by 90% of Tier 1 financial firms, ITRS provides IT teams with tools to monitor and analyze large volumes of data across physical, virtual, and cloud-based IT environments. Its platform functionalities include observability, application monitoring, infrastructure monitoring, digital experience monitoring, and cloud monitoring. ITRS serves various industries such as financial services, higher education, and telecommunications. Its solutions are backed by AI-powered, real-time monitoring capabilities, enabling clients to mitigate IT failures, optimize performance, and enhance user experiences. The company's key products include ITRS Geneos for application monitoring and ITRS Opsview for infrastructure monitoring.

📋 Description

• Develop strategic relationships within the allocated accounts that you are assigned. • Ensure contract renewals are completed. • Manage a new business territory and meet the Net New Growth Sales Target. • Work with key teams at ITRS to provide an excellent customer experience, including Client Services, Professional Services, Pre-Sales and Sales Fulfilment. • Qualify opportunities to a high degree to provide a predictable and accurate pipeline forecast. • Align with our Marketing and BDR teams to create sales campaigns including contributing to sales materials and attending events. • Be a Voice of the Customer by ensuring excellent meeting notes and contributing to the feedback loop. • Manage the sales cycle including discovery meetings, presentations, initial demos, identifying PoC success criteria, writing proposals, through to deal closure.

🎯 Requirements

• Five or more years’ successful track record selling complex software into the capital markets space specialising in technology that operates in the monitoring or observability space. • A working understanding of how financial trading technology is deployed and used within capital markets and a working knowledge of the application infrastructures and associated data flows that drive the front offices of the major banks including OMSs, market data feeds, electronic trading platforms; risk systems • Experience hunting for new business and managing the sales cycle from prospecting to deal closure, as well experience of managing and growing existing accounts and the ability to qualify and prioritise deals so that ITRS’s resources are focused on the right opportunities. In other words, an ability to manage a pipeline and close business. • A team player who is comfortable executing complex sales cycles where multiple players from ITRS (sales, presales, legal, and professional services) are working with multiple players from the prospect (heads of IT, business line heads, project managers, procurement, legal) over an extended period of time. • Experience establishing communication and engagement with prospects and with ITRS customers and to represent the ‘voice of the customer” in providing and reviewing feedback with our Product Management team. • Experience presenting and providing examples of giving product demonstrations and presentations to customers and prospects • Experience of communication at the right level with both technical and business leaders both internally and with the customer. • An ability to undertake some travel. Some, but not all senior sales roles will require the ability to run international accounts throughout EMEA therefore will involve some travel.

🏖️ Benefits

• Health Insurance and Dental Health Cover for you and your dependants • Employee Assistance Programme • Pension • Flexible Hybrid Working • Enhanced Parental Leave • Travel Insurance • Life Assurance • Income Protection • Referral Bonus • Buy and Sell Holiday • Training Reimbursement