Jones Lang LaSalle Americas, Inc.
10,000+ employees
We provide commercial real estate services for corporations and investors across the globe that save money, increase productivity and improve sustainability.
Product Specialist – Enterprise AI
Job not on LinkedIn
🕒 3 days ago
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Jones Lang LaSalle Americas, Inc.
10,000+ employees
We provide commercial real estate services for corporations and investors across the globe that save money, increase productivity and improve sustainability.
📋 Description
• Build and leverage AI tools including JLL GPT and Custom Assistants to accelerate diagnosis, response drafting, and case documentation • Create user guides, onboarding materials, and self-service resources reflecting current AI capabilities • Act as a frontline champion for AI adoption — supporting engagement communities and the AI Champions network • Translate user feedback and support patterns into enhancement requests and defect reports for Product and Engineering • Maintain deep knowledge of supported AI products: functionality, roadmap, release cycles, integrations, and escalation protocols • Build and maintain a knowledge base covering AI product functionality, common use cases, and support workflows
🎯 Requirements
• 2–4 years in product support, product operations, or a closely related role • Hands-on experience with generative AI tools, including prompt building and AI-assisted workflows • Exposure to large, matrixed organizations; experience navigating cross-functional stakeholders is a plus
🏖️ Benefits
• Professional development opportunities
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