Associate Director, Central Region – Field Reimbursement, Patient Engagement & Customer Solution

Job not on LinkedIn

🕒 September 18

⛰️ Colorado, Illinois, +1 more states – Remote

⛰️ Colorado – Remote 🌽 Illinois – Remote ❄️ Minnesota – Remote

💵 $122k - $212.8k / year

⏰ Full Time

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Johnson & Johnson

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1886

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

Johnson & Johnson is a multinational corporation focused on innovating across multiple sectors of healthcare and medicine. With a commitment to redefining healthcare, the company merges science and technology to address complex diseases through its divisions in innovative medicine and medical technology. Its areas of focus include oncology, immunology, neuroscience, and specialty ophthalmology, as well as interventional solutions and orthopaedics. J&J is dedicated to advancing global health equity and environmental sustainability while fostering innovation, diversity, and inclusion in the workplace. The company strives to provide solutions that connect health and care for providers, patients, and communities worldwide.

📋 Description

• Lead, develop, coach, motivate, and retain a diverse team of Field Reimbursement Managers • Directly manage a regionally aligned team of up to 10 direct reports • Execute the PECS Field Reimbursement Manager strategy across Neuroscience healthcare provider accounts • Maximize access and fulfillment impact for prescribed patients starting or staying on therapy • Develop short- and long-term strategic plans and manage execution of related tactics • Establish team culture, drive accountability, manage performance, and achieve regional goals • Coach FRMs to use data insights and account management competencies to address access barriers • Support identification and resolution of patient access and fulfillment obstacles • Build relationships and collaborate with internal and external partners across JJIM departments • Work in the field with minimal supervision • Manage and allocate budget aligned with team objectives • Travel up to 75% of the time • Report to the Field Director, Field Access & Affordability Solutions within PECS

🎯 Requirements

• Bachelor’s Degree is required • Minimum of 8 years healthcare business related experience required • Knowledge of account management, managed care, and reimbursement principles, including pharmacy and medical benefit/buy & bill benefit design, coding, billing, prior authorization, office operations, and appeals processes • 3+ years of direct people management • Demonstrated leadership capabilities and performance success in prior roles • Valid Driver's License in one of the 50 United States • Reside within the geography or be willing to relocate to it • Neuroscience disease state experience preferred • MBA or other advanced degree/relevant certifications preferred • Experience developing and executing customer-oriented strategies • Ability to collaborate cross-functionally in a matrix environment • Experience in the Neuroscience therapeutic market • Up to 75% travel

🏖️ Benefits

• Long-term incentive program • Vacation – 120 hours per calendar year • Sick time – 40 hours per calendar year; Colorado residents – 48 hours per calendar year; Washington residents – 56 hours per calendar year • Holiday pay, including Floating Holidays – 13 days per calendar year • Work, Personal and Family Time – up to 40 hours per calendar year • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child • Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year • Caregiver Leave – 80 hours in a 52-week rolling period • Volunteer Leave – 32 hours per calendar year • Military Spouse Time-Off – 80 hours per calendar year