Johnson Controls
Enterprise • SaaS • Security
Johnson Controls is a global leader in creating smart building technologies, software, and services. With over 100,000 employees across 150 countries, the company offers the world's largest portfolio in HVAC equipment, building automation, and control systems. Their innovative solutions include industrial refrigeration, fire detection, and security systems, enhancing efficiency and sustainability. Johnson Controls is committed to helping customers achieve their sustainability goals with technologies like OpenBlue, which provides real-time data visibility and management systems for optimizing building performance. Their services span from digital solutions for energy management to advanced security and fire safety systems.
10,000+ employees
Founded 1885
🏢 Enterprise
☁️ SaaS
🔐 Security
Product Technical Support Manager – Chillers
November 8
Johnson Controls
Enterprise • SaaS • Security
Johnson Controls is a global leader in creating smart building technologies, software, and services. With over 100,000 employees across 150 countries, the company offers the world's largest portfolio in HVAC equipment, building automation, and control systems. Their innovative solutions include industrial refrigeration, fire detection, and security systems, enhancing efficiency and sustainability. Johnson Controls is committed to helping customers achieve their sustainability goals with technologies like OpenBlue, which provides real-time data visibility and management systems for optimizing building performance. Their services span from digital solutions for energy management to advanced security and fire safety systems.
10,000+ employees
Founded 1885
🏢 Enterprise
☁️ SaaS
🔐 Security
📋 Description
• Lead and manage a team of Product Technical Support Engineers across multiple product lines. • Set strategic direction for technical support initiatives and ensure alignment with organizational objectives. • Oversee the creation and maintenance of service documentation, technical bulletins, and updates to the Solutions Database. • Analyze warranty data and field feedback to identify systemic issues and drive corrective actions. • Collaborate with Engineering, Quality, and Product Management to enhance product reliability and lifecycle cost. • Champion the Continuous Improvement Process (CIP) across all supported products.
🎯 Requirements
• Bachelor’s degree in engineering or a related technical/scientific field. • 10-15+ years of technical experience in HVAC&R, including leadership roles. • Proven ability to lead technical teams and drive strategic initiatives. • Advanced troubleshooting skills and deep knowledge of the refrigeration cycle.
🏖️ Benefits
• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options
Apply NowSimilar Jobs
November 7
VMware L3 Support Engineer providing customer support for urgent software issues and driving satisfaction as part of a global team operating 24x7.
November 7
Technical Support Technician in networking and voice at Fusion Connect. Provide customer service, troubleshooting, and team collaboration in a remote environment.
November 7
Customer Support Analyst at Fullsteam providing technical assistance to eRSP users, ensuring software effectiveness and user satisfaction. Collaborating with clients to enhance application use and resolve issues promptly.
November 7
Radiopharmacy service Support Engineer providing technical support across service zones. Focusing on training, escalation management, and productivity improvement for customers globally.
November 7
Sona (getsona.com)
11 - 50
Technical Support Engineer providing customer support for AI-native workforce management solutions. Connecting with teams in the UK and US to enhance customer experience.