Commercial Insights Analyst

🔥 35 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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JT Group Limited

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1888

📡 Telecommunications

👥 B2C

☁️ SaaS

Telecommunications • B2C • SaaS

JT Group Limited is a telecommunications company that provides a variety of services including mobile and broadband solutions. With their new customer app and online portal, users can easily manage their accounts, whether they are on a pay monthly or pay-as-you-go plan. JT Group is focused on enhancing customer experience through seamless account management and offers its services across different regions including Jersey, Guernsey, and internationally.

📋 Description

• Develop and maintain annual budgets, forecasts and commercial plans for the Consumer and Small Business portfolio • Monitor performance against plan and identify variances, risks and corrective actions • Analyse customer, product, revenue, margin, ARPU, acquisition and churn performance • Evaluate products, propositions and commercial initiatives to improve customer value, revenue growth and market competitiveness • Conduct scenario analysis and commercial modelling for pricing changes, product developments, market trends and strategic initiatives • Create and maintain customer segmentation models and performance dashboards • Analyse customer behaviour, usage patterns and purchasing trends • Monitor competitor activity, market developments and telecommunications industry trends • Provide recommendations to strengthen commercial performance and customer value propositions • Provide constructive commercial challenge on proposals, initiatives and investment decisions • Support business cases, commercial assessments and recommendations for products, propositions, pricing initiatives and strategic investments • Build stakeholder relationships across Commercial, Finance and Operational teams • Identify emerging commercial risks and opportunities • Improve reporting, analytical methodologies and performance measurement frameworks • Produce executive-level reporting and presentations for Commercial Leadership and strategic governance forums

🎯 Requirements

• Experience working within telecommunications, mobile, broadband, connectivity or subscription-based markets in a commercial insights, commercial analytics, business intelligence, business analysis or performance management role • Experience analysing consumer telecoms customer behaviour, acquisition, retention, revenue, margin and product performance to support commercial decision making • Experience in commercial planning, forecasting, business case development and performance management • Strong analytical and commercial modelling skills • Advanced Excel skills and experience with reporting and visualisation tools such as Power BI • Experience interpreting and presenting data from multiple sources to create meaningful commercial insights and management information • Strong commercial awareness and ability to translate complex data into clear business recommendations and actions • Strong stakeholder management and influencing skills, with confidence to challenge assumptions constructively and engage senior leaders • Excellent communication and presentation skills • Knowledge of telecommunications markets, products, customer drivers and the wider competitive landscape

🏖️ Benefits

• 24 days holiday • Health & Dental Insurance • Pension Scheme • Bonus Scheme • Fully discounted staff services or cash allowance in lieu • Co-working office spaces available for remote employees • Professional Development • Recharge Days • Flexible working hours and choice of location under Hybrid Working guidelines • Support for posts in major global locations • Colleague wellbeing and work-life balance focus • Reasonable accommodation for job applications, interviews, onboarding processes and beyond