Account Manager, APAC

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May 6

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Jumio Corporation

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Artificial Intelligence • Compliance • Security

Jumio Corporation is a global leader in AI-driven identity verification solutions that help businesses onboard new customers quickly while keeping fraudsters out. With a platform trusted by leading brands worldwide, Jumio processes over 1 billion transactions and supports more than 5,000 ID types across 200 countries and territories. It uses advanced AI and machine learning models to provide predictive fraud insights, ensuring compliance with AML requirements and enabling seamless user experiences. Jumio offers solutions in various industries like financial services, healthcare, gaming, and more, allowing businesses to prevent fraud and protect their reputation.

201 - 500 employees

Founded 2010

🤖 Artificial Intelligence

📋 Compliance

🔐 Security

📋 Description

• Account Managers (AM) are at the heart of our incredible growth story assisting the customers help derive increased business value and thereby making a real difference to their business. • As an AM, you will be responsible for our rapidly growing customer segment wherein the focus apart from retention will predominantly be on growing the account exponentially by acting as a trusted strategic advisor. • Based in Malaysia, you will be responsible for customer onboarding, ongoing support, adoption and growth for the assigned set of accounts. • You as an AM will own the overall relationship and ensure a mutually rewarding and unceasing relationship for both the customer and Jumio. • This is highly instrumental in long term growth and success for all those involved whilst making the digital world a safer place for everyone.

🎯 Requirements

• A proven track record of having worked with ‘C’ suite in customer organizations across sizes and earned the trust as a strategic advisor • Multiple years of B2B direct selling and/ or CSM (Account Management) experience in a fast paced environment ensuring customer satisfaction, adoption and growth • Story telling ability to identify and sell into new use cases • Strong prospecting, value proposition articulation, negotiation and closing skills • Track record of meticulous planning and relentless time-bound execution • Excellent verbal and written communication skills • Business proficient in Mandarin verbal and written • Prior exposure to managing SaaS or Recurring Revenue related offerings from leading organizations • Knowledge of Know Your Customer (KYC) and Anti Money Laundering (AML) environments and the solutions offered in this space • Post graduate degree in Business Administration • Proficiency in CRM - preferably SFDC