
1001 - 5000 employees
Founded 2010
🔒 Cybersecurity
☁️ SaaS
📚 Education
Cybersecurity • SaaS • Education
KnowBe4 is a leading platform specializing in security awareness training and simulated phishing to help organizations manage the human element of cybersecurity. The KnowBe4 HRM+ platform is used by approximately 70,000 organizations globally to bolster cybersecurity risk management strategies, integrating AI-powered solutions to improve security culture and user behavior. KnowBe4 offers a comprehensive array of products including email security, security coaching, and compliance training, designed to educate and protect against social engineering, phishing, and other cyber threats. Its innovative approach combines real-time security coaching and AI-defense agents to mitigate human risks and reduce vulnerabilities. Trusted by many top cybersecurity companies, KnowBe4 is a significant player in enhancing security awareness and compliance across industries.
🕒 June 25
🇺🇸 United States – Remote
💵 $50k - $115k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🦅 H1B Visa Sponsor
👻 Ghost score 7%
🗣️🇪🇸 Spanish Required
Improve your chances of getting an interview by checking your resume score before you apply.

1001 - 5000 employees
Founded 2010
🔒 Cybersecurity
☁️ SaaS
📚 Education
Cybersecurity • SaaS • Education
KnowBe4 is a leading platform specializing in security awareness training and simulated phishing to help organizations manage the human element of cybersecurity. The KnowBe4 HRM+ platform is used by approximately 70,000 organizations globally to bolster cybersecurity risk management strategies, integrating AI-powered solutions to improve security culture and user behavior. KnowBe4 offers a comprehensive array of products including email security, security coaching, and compliance training, designed to educate and protect against social engineering, phishing, and other cyber threats. Its innovative approach combines real-time security coaching and AI-defense agents to mitigate human risks and reduce vulnerabilities. Trusted by many top cybersecurity companies, KnowBe4 is a significant player in enhancing security awareness and compliance across industries.
• Build and maintain strong relationships with MSP partners • Guide partners through structured onboarding for each new customer deployment • Track customer usage patterns across your partner's portfolio • Conduct regular check-ins and quarterly business reviews with partners • Collaborate with technical support and pricing specialists • Identify and pursue expansion opportunities within your partner portfolio • Use available tools and partner feedback to improve partner experience • Maintain accurate, up-to-date records in Salesforce
• 2+ years of customer success, account management, or partner-facing experience • Channel partner understanding with familiarity working with resellers, distributors, or managed service providers • Relationship-building skills with the ability to connect with diverse personalities • Balanced approach to understanding partner needs and clients' objectives • Results-oriented mindset with proven ability to meet targets • Organized multi-tasker who can manage multiple partner relationships simultaneously • Clear communicator who writes professional emails and leads productive calls/videos • CRM proficiency with hands-on experience in Salesforce or similar platforms • Bilingual fluency in both English and Spanish
• Competitive compensation structure with the opportunity to exceed bookings targets • Company-wide bonuses based on monthly sales targets • Employee referral bonuses • Adoption assistance • Tuition reimbursement • Certification reimbursement • Certification completion bonuses
Apply Now🕒 June 25
Client Experience Manager at Chartspan responsible for deployment of Remote Patient Monitoring solutions and nurturing client relationships for growth. Leading implementations and client engagement strategies.
🇺🇸 United States – Remote
💵 $100k / year
💰 Series A - ChartSpan Medical Technologies on 2019-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🕒 June 25
Customer Success Manager at Trellint, enhancing city mobility programs through customer outcomes. Building relationships and guiding cities via advanced technology and insights.
🕒 June 25
Customer Success Specialist supporting Zoomph’s SaaS clients through advanced troubleshooting, platform configuration, and client onboarding. Improving support processes and influencing product development through customer insights.
🇺🇸 United States – Remote
💵 $60k - $65k / year
💰 $1.7M Seed Round on 2017-01
⏰ Full Time
🟢 Junior
🏆 Customer Success
🦅 H1B Visa Sponsor
🕒 June 25
Customer Success Manager at SecurityPal managing approximately 30 customers across various business segments. Overseeing onboarding, renewal, and healthy relationship building with customers.
🕒 June 25
Account Manager driving client engagement and adoption for existing commercial real estate clients at Altus Group. Collaborating with Sales Executives and internal teams to enhance client satisfaction and retention.
🇺🇸 United States – Remote
💵 $80k - $95k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🦅 H1B Visa Sponsor