Business Systems Analyst

🕒 October 12

⛰️ Colorado, Florida, +12 more states – Remote

⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Kobie

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1990

💼 Consulting

🏨 Hospitality

📦 Logistics

Consulting • Hospitality • Logistics

Kobie is a global, market-leading, end-to-end loyalty solutions provider for the world’s most successful brands. With strategy-led technology, Kobie is consistently named an industry leader by Forrester, with a mission of growing value through loyalty. The company specializes in transforming complex customer data into actionable insights and employs composable technology, human-guided AI, and strategic services to enable loyalty outcomes across various sectors including retail, travel and hospitality, financial services, entertainment, QSR, and telecom. Its Kobie Alchemy® Loyalty Cloud platform delivers and measures loyalty experiences that set brands apart.

📋 Description

• Investigate client needs through a loyalty lens and articulate client needs at the intersection of desired outcomes and Kobie capabilities • Communicate desired client outcomes across workstreams as the enterprise-wide connective tissue for projects • Set and manage the direction of client business solutions while aligning teams to project scope • Partner closely with Sales, Product, and Delivery • Own discovery and elicit and validate business requirements • Create and maintain BRDs, SCDs, and Epic/Feature briefs • Manage feasibility and cost alignment for standard engagements • Coordinate COGS validation across delivery, data, software, CS, and strategy • Align business, product, and technical teams throughout projects • Serve as product and platform SME in RFPs, RFIs, and upsell conversations • Channel client and market insight to shape platform roadmap decisions • Build demos, proposals, and pitch materials • Maintain design integrity from planning through launch and flag delivery risks early • Guide scope, cost, and feasibility tradeoffs • Coordinate pre-sales to delivery handoff • Escalate decisions exceeding standard scope • Own solutioning end-to-end and shape at least one roadmap decision during the first year

🎯 Requirements

• 3-5 years of experience in solutions architecture, business requirements analysis, or technical pre-sales within a technology environment • Documents business requirements into BRDs, SCDs, and Epic/Feature briefs • Validates delivery cost estimates (COGS) across data/analytics, software, CS, and strategy workstreams • Applies Agile/Scrum, waterfall, and iterative delivery methodologies • Builds solution demos, proposals, and pitch materials for RFP, RFI, and upsell settings • Coordinates dependencies across marketing, data/analytics, and partner integration workstreams • Identifies scope drift and delivery risk and translates findings into corrective action plans • Working knowledge of loyalty marketing programs and mechanics (strongly preferred) • Delivery experience in retail, financial services, or travel & hospitality (strongly preferred) • Familiarity with MarTech platforms, including campaign management, CDP, and personalization tools (strongly preferred)

🏖️ Benefits

• Flexible Time Off to recharge when needed • Nine Company-Wide Holidays • A diverse suite of benefits prioritizing your growth, development, and personal well-being • Flexible work environment with remote work options • Periodic travel to support business objectives, team collaboration, customer engagements, training, and company events

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