Strategic Account Manager – Laboratory Automation

Job not on LinkedIn

October 24

🍂 Massachusetts – Remote

Although this job is listed in Massachusetts, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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Biosolutions

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Compliance • Education

Biosolutions is not described in the provided text. The supplied content is a website cookie-consent banner, cookie policy, and related CSS/HTML content for Københavns Universitet (KU), describing cookies used for necessary functions, statistics and marketing, and explaining user consent. There is no clear information about Biosolutions' products, services, or sector; if Biosolutions is connected to this content, the relevant context would be data privacy/cookie management for an educational website.

1 - 10 employees

Founded 2024

📋 Compliance

📚 Education

📋 Description

• Build, manage, and grow a defined portfolio of Key, Tier 2, and regional Tier 3–4 accounts, serving as the primary account owner and trusted advisor. • Execute the full spectrum of account management motions, including account planning, stakeholder mapping, onboarding, adoption support, QBRs, renewals, and expansion. • Identify and qualify new opportunities within existing accounts as well as through targeted new business development. • Maintain multi-level relationships (scientist to C-suite) to strengthen account penetration and influence buying decisions. • Collaborate with Applications, Customer Success, Service, Product, and Engineering teams to ensure successful project execution and ongoing customer satisfaction. • Drive growth across systems, CellarioOS, devices and service contracts, by aligning HighRes solutions to evolving customer workflows and priorities. • Partner with local distribution channels to support quoting, opportunity progression, and device sales. • Maintain rigorous pipeline hygiene, forecasting accuracy, and account documentation within Salesforce. • Capture and share market feedback to inform internal roadmap, marketing initiatives, and strategy. • Willingness to travel up to 50% for customer visits and industry events.

🎯 Requirements

• Bachelor’s degree in Life Sciences, Engineering, Business, or related field. • 3–7+ years in account management or territory management, ideally in life sciences, lab automation, instrumentation, or similar technical markets. • Demonstrated success managing complex accounts, expanding existing business, and driving renewals. • Strong consultative selling skills with the ability to translate technical solutions into clear business and scientific value. • Proven ability to manage multiple stakeholders and long sales cycles in a dynamic environment. • Excellent communication, presentation, and relationship-building skills. • Salesforce or CRM proficiency required; experience with SaaS or system-based selling is a plus.

🏖️ Benefits

• health insurance • retirement plans • paid time off • flexible work arrangements