Kyndryl
10,000+ employees
Founded 2021
đź’Ľ Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.
Senior Experience Strategist
đź•’ June 30
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Kyndryl
10,000+ employees
Founded 2021
đź’Ľ Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.
đź“‹ Description
• Shape the go-to-market strategy and create high-impact pre-sales content that fuels Customer Experience (CX) pipeline growth • Translate market needs and human-centered approaches into compelling offerings • Influence buying decisions and accelerate revenue • Evaluate and recommend ways to optimize customer and employee experiences
🎯 Requirements
• 7+ years in progressive, CX strategy focused consulting role • Blend of sales and delivery experience preferred • Undergraduate or graduate degree in service design, strategic design, innovation strategy, business administration, or a related field • Exposure to AI-enabled tools or solutions such as generative AI tools, analytics platforms, or automation technologies is a plus • Ability to travel up to 30% as business requires
🏖️ Benefits
• Eligibility for discretionary annual bonus program based on performance • Comprehensive benefits package including medical and dental coverage • Disability benefits • Retirement benefits • Paid leave and paid time off
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