Scientific Client Services Associate

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LabX Media Group

WebsiteLinkedInAll Job Openings

201 - 500 employees

📱 Media

🔬 Science

🛍️ eCommerce

Media • Science • eCommerce

LabX Media Group is a diversified global media company dedicated to serving the laboratory professional community. It provides unparalleled intelligence and integrated marketing solutions tailored to the needs of the scientific community. The company offers a variety of services including live events, e-newsletters, digital tools, webinars, social media engagement, magazines, and e-commerce platforms. LabX Media Group connects laboratory professionals with essential information and resources, focusing on editorial excellence and marketing integrity. Their brands include LabX, Lab Manager, The Scientist, and Technology Networks, among others, covering areas such as life sciences, drug discovery, lab management, and more. They use advanced technology to deliver high-quality content and dynamic marketing solutions worldwide.

📋 Description

• Act as the primary point of contact for assigned client accounts. • Lead onboarding outreach, manage the briefing process, run kick-off/status calls independently, and maintain clear 'next steps'. • Oversee end-to-end project execution from client onboarding to campaign delivery. • Actively monitor project deliverables against contractual agreements. • Collaborate seamlessly with Sales and Marketing to align delivery timelines with commercial goals.

🎯 Requirements

• A Bachelor's degree or higher in a scientific discipline (e.g., Biology, Chemistry, Biomedical Science, or a related field) • 2–3 years of demonstrated experience in client services, project coordination, or campaign delivery within science/medical communications, or a STEM media environment

🏖️ Benefits

• health and dental coverage • paid vacation • professional development support