London & Zurich
11 - 50 employees
London & Zurich are a Direct Debit provider who specialise in the provision of Direct Debit and Card Payment collection facilities to a variety of companies across a range of sectors, ranging from small businesses to large blue chip organisations. . Our online Direct Debit systems are designed to make it easier, more efficient and more secure for companies to collect payments from their customers.
Sales Administrator
Job not on LinkedIn
🔥 31 minutes ago
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London & Zurich
11 - 50 employees
London & Zurich are a Direct Debit provider who specialise in the provision of Direct Debit and Card Payment collection facilities to a variety of companies across a range of sectors, ranging from small businesses to large blue chip organisations. . Our online Direct Debit systems are designed to make it easier, more efficient and more secure for companies to collect payments from their customers.
📋 Description
• Provide day to day administrative support to two sales teams, balancing priorities and responding promptly to team requirements • Act as a key point of contact for customer enquiries by phone and email, ensuring messages and requests are handled professionally and directed to the right person where needed • Prepare and process contracts, customer documents and related paperwork accurately and within agreed timescales • Maintain accurate customer, prospect and opportunity records in the CRM system, ensuring information is complete, up to date and easy for both teams to access • Coordinate with internal departments such as finance, operations, marketing, customer service and logistics to resolve queries and support smooth order fulfilment • Assist with customer onboarding, account updates and after-sales administration to help maintain high levels of customer satisfaction
🎯 Requirements
• Previous experience in sales administration, sales support, customer service or a similar administrative role • Strong organisational skills with the ability to prioritise workload across multiple stakeholders • Excellent written and verbal communication skills, with a professional telephone and email manner • High attention to detail and confidence working with customer data, pricing, orders and documents • Good working knowledge of Microsoft Office, particularly Outlook, Word and Excel • Ability to work calmly under pressure and meet deadlines in a busy sales environment • Customer-focused approach with a helpful, proactive and solutions-oriented attitude • Confident working with numbers, data and reports, comfortable analysing and interpreting commercial metrics (preferred) • Experience in CRM systems administration, ideally with Microsoft Dynamics and/or HubSpot (preferred) • Ability to customise and optimise CRM workflows to support multiple teams and brands (preferred)
🏖️ Benefits
• 25 days annual leave plus a day for your birthday or significant celebration • Private Health Insurance • Life Assurance at 4x base salary • Enhanced company pension contribution • Personal Travel Insurance • Access to Benefiz benefits platform and a range of opt-in benefits • Electric/Hybrid Vehicle scheme and Cycle to Work scheme • 10-day rolling sick plan including extended illness pay • EAP and Mental Health First Aider support
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