UX Lead

🕒 August 4

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Lantana Consulting Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

⚕️ Healthcare Insurance

Consulting • Healthcare • Healthcare Insurance

Lantana Consulting Group is a consulting firm dedicated to making e-Health data interoperable, reusable, and meaningful. The company specializes in guiding strategies for maximum return on investment, designing solutions that integrate with existing technology investments, and utilizing standards that enhance interoperability, measurement, and reporting. With over a decade of experience, Lantana Consulting Group works with government agencies, hospitals, technology companies, and insurance providers to facilitate clinical information exchange, supporting continuity of care and data-driven policy and decision-making. The firm provides a range of solutions, including software products like Trifolia-on-FHIR, Trifolia Work Bench, and Validator, aimed at improving healthcare delivery through standards-based data exchange and reuse.

📋 Description

• Lead human-centered design activities across NBS modernization initiatives using established federal HCD practices • Maintain continuous user engagement and ensure product decisions are informed by user research, operational workflows, and measurable usability outcomes • Plan and conduct user research using interviews, workflow observations, contextual inquiry, usability testing, and production metrics • Translate research, ticket trends, and production analytics into personas, journey maps, workflow diagrams, wireframes, and interactive prototypes • Partner with Product Managers to translate validated designs into product requirements, user stories, and acceptance criteria • Design and maintain intuitive, accessible, and consistent user experiences aligned with the NBS Design System, Section 508/WCAG requirements, and usability standards • Support accessibility validation using automated testing tools and manual evaluation techniques • Collaborate with product managers, public-health informaticians, epidemiologists, engineers, and stakeholders • Lead iterative usability evaluations using prototypes and thin-vertical-slice delivery • Communicate research findings, usability recommendations, and design decisions through presentations, design reviews, usability reports, and other implementation artifacts

🎯 Requirements

• Bachelor's degree in user-experience design, public health, health informatics, information systems, design, or a related field and nine (9) years of relevant experience, or a Master's degree in a relevant field and seven (7) years of experience • Equivalent combinations of education and professional experience may be considered • Experience planning and conducting user research, usability testing, workflow analysis, and HCD activities • Experience translating user research into interaction designs, workflows, journey maps, wireframes, interactive prototypes, and actionable product requirements • Demonstrated ability to communicate effectively with technical teams, public-health professionals, and executive stakeholders • Ability to complete and maintain a federal-government Position of Public Trust Level 5 background investigation • Preferred: Experience working with CDC or state, local, tribal, or territorial public-health agencies • Preferred: Experience with communicable-disease surveillance systems such as NBS or NNDSS • Preferred: Ability to work effectively in a distributed, collaborative environment with federal partners and contractors • Preferred: Experience facilitating usability testing and design workshops with diverse stakeholder groups • Preferred: Familiarity with communicable-disease surveillance workflows, case investigation, or public-health reporting • Candidate must reside in the United States

🏖️ Benefits

• Flexible remote work arrangements • Remote work as part of a distributed organization • Employee-owned company • In-person collaboration during key events such as the annual company meeting