Client Solutions Specialist

Job not on LinkedIn

🕒 4 days ago

🇬🇧 United Kingdom – Remote

💵 £12 / hour

⏱ Part Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Legacy Tree Genealogists, Inc.

Legacy Tree Genealogists, Inc.

11 - 50 employees

Founded 2004

👥 B2C

☁️ SaaS

B2C • Genealogy • SaaS

Legacy Tree Genealogists, Inc. is a professional genealogy research firm that specializes in uncovering family histories and ancestral stories for clients worldwide. With over two decades of experience, they employ a team of expert genealogists to conduct thorough research, track down rare records, and analyze DNA test results. Dedicated to quality and customization, Legacy Tree tailors each project to meet specific research goals, ensuring exceptional service and high client satisfaction.

📋 Description

• Assist potential clients in finding the best solution for their research needs • Respond to warm sales leads and sell company services over the phone, video, and email • Establish and maintain potential client relationships • Meet deadlines and achieve individual and team sales goals • Attend virtual company meetings • Fill in for team members as needed • Manage leads during specific time-stamped incoming windows • Check voicemail and email every business day to maintain consistent lead contact

🎯 Requirements

• Completely fluent in English • 2 years sales experience, preferably in professional/consulting services • Experience working with clients in the UK/International and openness to accommodating their time zone • Experience in telephone and video call sales, preferably not scripted • Availability for a part-time job and a very flexible schedule • Experience with CRM and pipeline management • Excellent listening, negotiation and presentation skills • Proven ability to meet KPIs such as sales goals • Ability to build trust and credibility • Quiet place to work with a computer, great internet, and no distractions • Interest and preferably some knowledge in genealogy • Availability to align with UK time (GMT/BST), starting with daily team check-ins/assigned shifts from 8:30 AM UK time • Expected to check voicemail and email every business day • Attendance at monthly department meetings and all-staff meetings

🏖️ Benefits

• Commission in addition to hourly pay • Flexible schedule • Remote-based work • 10–15 hours per week to start • Opportunity to pick up extra shifts during workload surges or team absences • Virtual company meetings • Company retreats • Supportive team environment

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