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Compliance Manager – Credit

Job not on LinkedIn

🔥 1 hour ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚔 Compliance

Where this job comes from

Posted on LemFi's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Still open on LemFi's site. Checked 49 minutes ago.

Logo of LemFi

LemFi

201 - 500 employees

Founded 2020

💼 Consulting

🛡️ Insurance

📦 Logistics

💰 $53M Series B - LemFi on 2025-01

Consulting • Insurance • Logistics

LemFi is building the go-to financial app for the Global South, enabling customers to spend, save, send, and grow their wealth all in one place. The app addresses the barriers to fair and affordable financial services faced by many when moving countries, offering features like international transfers, multi-currency accounts, savings, and financial tools. With over 2 million customers globally, LemFi empowers people to support their families, build financial stability, and stay connected from anywhere in the world.

📋 Description

• Deliver day-to-day second-line oversight across complaints handling, collections and arrears, and customer support • Report compliance findings and themes to the SMF16/17 • Review and approve marketing, app journeys, servicing emails, arrears communications and partner promotions before publication • Assess customer-facing content against financial promotions rules, Consumer Duty and the CAP Code • Act as deputy MLRO • Carry out first review of financial crime alerts, escalations and internal SARs and prepare them for MLRO decision • Cover MLRO duties when needed • Run Consumer Duty outcomes monitoring and testing, including vulnerable customer identification and support • Prepare Board and ExCo MI packs • Prepare scheduled FCA returns and ad hoc data requests for sign-off • Maintain the compliance breach log, issues log and actions tracker • Conduct day-to-day oversight of third parties, including vendor due diligence and ongoing monitoring • Support the SMF16/17 on new product and product change reviews, regulatory change projects and the firm's financial crime framework • Work directly with the SMF16/17 on FCA engagement

🎯 Requirements

• 3 or more years in a compliance role at an FCA-regulated firm • Direct exposure to consumer credit products • Hands-on financial crime experience, including reviewing alerts and escalations and drafting or reviewing internal SARs • Solid working knowledge of POCA and the Money Laundering Regulations • Practical experience reviewing and approving financial promotions and customer-facing communications against FCA rules • Working knowledge of Consumer Duty and DISP complaints handling • Experience running second-line oversight or QA of complaints, collections or customer support • Ability to prepare written reports and MI for senior stakeholders • Ability to give clear, practical regulatory advice to first-line teams under time pressure • Comfortable working in a lean team, picking up the brief early and working through ambiguity • Relevant qualification such as the ICA Certificate or Diploma in Compliance or Anti Money Laundering is desirable • Right to work in the location in which the candidate applies

🏖️ Benefits

• Room to own real problems • Global impact you can see • AI tooling to move faster on drafting, analysis and QA • Opportunity to work alongside experienced compliance leadership • Opportunity to support products serving people who move countries and their families

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