
51 - 200 employees
Founded 2018
🤖 Artificial Intelligence
☁️ SaaS
🏢 Enterprise
💰 $39.4M Series C - Level AI on 2024-07
Artificial Intelligence • SaaS • Enterprise
Level AI is a customer experience (CX) platform that uses proprietary AI models to analyze and automate contact center interactions. It scores 100% of customer interactions, deploys AI voice agents, provides real-time agent assist and coaching, automates quality assurance (Auto-QA), and delivers voice-of-the-customer analytics. Level AI Latitude comprises seven task-specific models designed for enterprise CX, claiming improved cost-efficiency and speed versus general-purpose LLMs. The company targets high-volume, regulated contact centers in industries such as financial services, healthcare, retail, and insurance, and emphasizes security and compliance (ISO 27001, SOC2, HIPAA, PCI, GDPR).
🕒 September 4
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51 - 200 employees
Founded 2018
🤖 Artificial Intelligence
☁️ SaaS
🏢 Enterprise
💰 $39.4M Series C - Level AI on 2024-07
Artificial Intelligence • SaaS • Enterprise
Level AI is a customer experience (CX) platform that uses proprietary AI models to analyze and automate contact center interactions. It scores 100% of customer interactions, deploys AI voice agents, provides real-time agent assist and coaching, automates quality assurance (Auto-QA), and delivers voice-of-the-customer analytics. Level AI Latitude comprises seven task-specific models designed for enterprise CX, claiming improved cost-efficiency and speed versus general-purpose LLMs. The company targets high-volume, regulated contact centers in industries such as financial services, healthcare, retail, and insurance, and emphasizes security and compliance (ISO 27001, SOC2, HIPAA, PCI, GDPR).
• Own the sales experience while building and managing relationships with key decision-makers and executives at Fortune 1000 companies • Hold discovery calls and give prospects product demos • Prospect for new clients, design product presentations and business cases, develop and deliver proposals, negotiate and close contracts • Partner closely with Product, Marketing, and Engineering to deliver an exceptional customer experience • Develop and deliver on-site and virtual product demonstrations • Represent the product to customers and at field events such as conferences and seminars • Scope, manage, and execute customer pilots and proofs of concept • Communicate and collaborate with customers and partners to understand business needs and provide solutions for specific requirements
• 5+ years of SaaS software sales experience at an enterprise level • Experience negotiating, structuring and executing complex enterprise-level agreements • Prior experience leading cross-functional teams through large deal close processes • Ability to articulate contractual, technical, and financial value points to customers, including executives • Excellent communication and presentation skills with experience presenting to C-level executives • Superior presentation skills • Proficiency in using hosted contact center applications would be a distinct advantage • Ability to travel
Apply Now🕒 September 4
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