Onboarding Operations Specialist

🕒 July 1

🇺🇸 United States – Remote

💵 $85k - $110k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

👻 Ghost score 4%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Lightyear

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

📡 Telecommunications

☁️ SaaS

🏢 Enterprise

Telecommunications • SaaS • Enterprise

Lightyear is a Product Solutions Company that specializes in automating the telecom lifecycle through data-driven software. The company provides services such as procurement support, inventory management, and bill consolidation, helping enterprises to streamline their telecom processes and reduce costs. With a focus on network and pricing intelligence, Lightyear empowers organizations to make informed decisions and manage their telecom needs efficiently.

📋 Description

• Oversee and project manage the network inventory onboarding process • Lead biweekly calls with customers and manage customer communications • Day to day management of offshore onboarding team (3 individuals) • Design, implement and improve scalable workflows and processes including tooling, automation and AI Agents. • Collaborate cross-functionally with Sales, Operations, Engineering and Product to ensure a seamless customer experience and identify gaps in existing processes and systems

🎯 Requirements

• 1-2+ years experience of startup operations, tech or consulting • Demonstrated excellent project management skills, can critically analyze existing processes and identify opportunities for process improvement • High degree of comfort with Excel, including ability to manage and manipulate large data sets • Demonstrated high EQ, as this role is very customer facing and also requires managing a team day-to-day • Highly organized and detail-oriented, ability to prioritize • Strong team player who can also work and execute independently

🏖️ Benefits

• 5% annual bonus • equity package