Program Manager – City Compliance

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October 16

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Lime

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Transport • eCommerce • SaaS

Lime is a transportation company that provides shared electric scooters and bikes in urban areas, making it easy for users to travel short distances. With a focus on safety, sustainability, and community, Lime aims to offer an eco-friendly alternative to traditional transportation methods. Users can easily locate and rent vehicles through the Lime app, promoting responsible riding and parking practices to enhance the urban mobility experience.

501 - 1000 employees

Founded 2017

🚗 Transport

🛍️ eCommerce

☁️ SaaS

💰 $418M Convertible Note on 2021-11

📋 Description

• Build and maintain scalable operational business solutions, focused on complete end-to-end process centralization and automation • Partner with Data Science to integrate new datasets from various sources into a unified, coherent data model that supports analytics and reporting. • Support the development and implementation of systems to monitor compliance with local permit requirements across cities in the NA and APAC regions. • Help build scalable processes and tools that surface risks, track regulatory performance, and drive issue resolution. • Contribute to cross-functional workflows that ensure regulatory commitments are consistently met, including reporting, dashboarding, and escalations. • Partner with teams across Government Relations, Legal, Operations, and Data to ensure our compliance infrastructure supports market needs. • Participate in identifying opportunities for operational improvements and risk mitigation related to city compliance. • Help create internal documentation, workflows, and recurring reviews that improve visibility and accountability across teams.

🎯 Requirements

• 5+ years of experience in tech-enabled operations, with experience automating complex business processes at large-scale. • A master in writing efficient SQL, with expertise in BI tools (e.g., Tableau, Google Scripts Python) • Demonstrated ability to develop automated monitoring systems and scalable reporting tools. • Excellent cross-functional communication skills and comfort working with Legal, Government Relations, Engineering, and Data Science. • Experience building and documenting SOPs, escalation workflows, and operational playbooks. • Highly organized, with a strong attention to detail and a proactive approach to identifying risk • High tolerance for ambiguity with a natural reflex for reducing a complex business problem into well-structured tangible components

🏖️ Benefits

• Annual performance bonus • Equity • Benefits may be provided as part of the compensation package, depending on the position offered.