LINE MAN Wongnai
LINE MAN Wongnai aim to help Thai people live better, to empower all local businesses with our e-Commerce platform for services.Our platform will connect consumers, riders and local businesses and improve the daily life of all parties.
501 - 1000 employees
💰 $735M Series B on 2022-09
Technical Support Specialist – JERA Cloud
Job not on LinkedIn
November 6
LINE MAN Wongnai
LINE MAN Wongnai aim to help Thai people live better, to empower all local businesses with our e-Commerce platform for services.Our platform will connect consumers, riders and local businesses and improve the daily life of all parties.
501 - 1000 employees
💰 $735M Series B on 2022-09
📋 Description
• Provide product guidance and customer support through various channels such as phone, LINE Official Account, and Facebook. • Conduct product training sessions for customers both online (e.g., Google Meet) and on-site. • Perform remote installation and troubleshooting via TeamViewer and AnyDesk. • Gather customer feedback and usage issues to help improve the product and training materials. • Perform other related duties as assigned.
🎯 Requirements
• Open to both experienced professionals and individuals eager to learn about technology and customer service. • 1-2 years of experience in sales or technical support (experience with software, POS, or beauty/service businesses is a plus). • Strong communication and interpersonal skills with a service-minded attitude. • Positive mindset and ability to handle challenges effectively. • Tech-savvy, with good computer and internet skills (knowledge of network systems, IP, and Wi-Fi is an advantage).
🏖️ Benefits
• N/A
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